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<p>[QUOTE="krispy, post: 1077814, member: 19065"]I feel that your impatience is getting the better of your reasoning and you know what they say about assuming...</p><p><br /></p><p>FideliTrade stated their order instructions and estimated the length of time it *may* take them to fulfill orders. They were very clear in this. There is no reason for you to suggest nor to believe otherwise that they are not following the terms laid out for them by the Mint for APs and the process the APs gave the public, their potential customers, for how they will fulfill orders. FideliTrade never said you could expect a confirmation or any status updates by email or any other means just because you placed an order, whether or not you will be receiving a set of coins, they simply estimated 2-4 weeks may be needed to fulfill orders. That is an estimate in and of itself. It could be shorter or it could take them longer based on the amount of orders they received. </p><p><br /></p><p>FideliTrade are, by all signs, operating fairly and according to rules put forth, but you are not fairly giving them the benefit of the doubt that they are being fair by your assumptive reasoning, your impatience and your inability to understand all of what goes into this deluge of new customers and new orders. There is a high probability that there are a few bad apples in there trying to get more than one set per household and FideliTrade needs to be very cautious of this as it could potentially damage their reputation if they make a mistake since there is such a vindictive mob mentality about this amongst many in the public watching this coin release.</p><p><br /></p><p>7 days are not long enough to wait, 2-4 weeks are, minding that 4 weeks would be the point at which they should be held to have returned your money, fulfilled your order or given you some indication of what is going on with orders.</p><p><br /></p><p><br /></p><p><i><span style="color: blue">edited to add:</span></i> </p><p><br /></p><p><br /></p><p> </p><p>You said in your first post that your overnighted payment to FideliTrade, "was received and signed for at 10:30am Friday, Jan 7." That means <u>your order was received by FideliTrade</u> and you can stop worrying about it and give FideliTrade their 2-4 weeks to process order requests.[/QUOTE]</p><p><br /></p>
[QUOTE="krispy, post: 1077814, member: 19065"]I feel that your impatience is getting the better of your reasoning and you know what they say about assuming... FideliTrade stated their order instructions and estimated the length of time it *may* take them to fulfill orders. They were very clear in this. There is no reason for you to suggest nor to believe otherwise that they are not following the terms laid out for them by the Mint for APs and the process the APs gave the public, their potential customers, for how they will fulfill orders. FideliTrade never said you could expect a confirmation or any status updates by email or any other means just because you placed an order, whether or not you will be receiving a set of coins, they simply estimated 2-4 weeks may be needed to fulfill orders. That is an estimate in and of itself. It could be shorter or it could take them longer based on the amount of orders they received. FideliTrade are, by all signs, operating fairly and according to rules put forth, but you are not fairly giving them the benefit of the doubt that they are being fair by your assumptive reasoning, your impatience and your inability to understand all of what goes into this deluge of new customers and new orders. There is a high probability that there are a few bad apples in there trying to get more than one set per household and FideliTrade needs to be very cautious of this as it could potentially damage their reputation if they make a mistake since there is such a vindictive mob mentality about this amongst many in the public watching this coin release. 7 days are not long enough to wait, 2-4 weeks are, minding that 4 weeks would be the point at which they should be held to have returned your money, fulfilled your order or given you some indication of what is going on with orders. [I][COLOR=blue]edited to add:[/COLOR][/I] You said in your first post that your overnighted payment to FideliTrade, "was received and signed for at 10:30am Friday, Jan 7." That means [U]your order was received by FideliTrade[/U] and you can stop worrying about it and give FideliTrade their 2-4 weeks to process order requests.[/QUOTE]
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Fidelitrade's handling of the ATB 5 oz'ers
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