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Fidelitrade's handling of the ATB 5 oz'ers
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<p>[QUOTE="krispy, post: 1077798, member: 19065"]Well, your bank account is less that amount because of the type of check you sent. If you sent a personal check the funds would be in your account (barely earning a speck of interest), but equally unavailable to you as those funds would have been on hold for FideliTrade to withdraw upon cashing your check.</p><p><br /></p><p>The reason may not rhyme, but those who have not yet heard from FideliTrade, doesn't mean they will not hear from them yet, it is purely volume of orders and the step-by-step order process of receiving all those envelopes, opening them, reviewing the orders for accuracy according to their instructions and making sure there is no attempt by individuals to get more than one set per house-hold as required by the Mint's directive, then pairing those orders with available inventory, then notifying the people with status updates. You have to realize that the vast number of these orders are from people who do not yet have accounts registered with FideliTrade, and that adds a layer of complexity, opening a new account, then placing the orders, checking inventory... and so on. </p><p><br /></p><p>This idea of things being inexplicable and unjust to you because you cannot get instant gratification is appalling. Think about what goes into this and the scale of demand, process and level of detail it takes to handle this fairly so people still will not come back and slam them for messing up a tiny thing, thus hurting their reputation as a bullion dealer. Give them time and learn to have some patience.[/QUOTE]</p><p><br /></p>
[QUOTE="krispy, post: 1077798, member: 19065"]Well, your bank account is less that amount because of the type of check you sent. If you sent a personal check the funds would be in your account (barely earning a speck of interest), but equally unavailable to you as those funds would have been on hold for FideliTrade to withdraw upon cashing your check. The reason may not rhyme, but those who have not yet heard from FideliTrade, doesn't mean they will not hear from them yet, it is purely volume of orders and the step-by-step order process of receiving all those envelopes, opening them, reviewing the orders for accuracy according to their instructions and making sure there is no attempt by individuals to get more than one set per house-hold as required by the Mint's directive, then pairing those orders with available inventory, then notifying the people with status updates. You have to realize that the vast number of these orders are from people who do not yet have accounts registered with FideliTrade, and that adds a layer of complexity, opening a new account, then placing the orders, checking inventory... and so on. This idea of things being inexplicable and unjust to you because you cannot get instant gratification is appalling. Think about what goes into this and the scale of demand, process and level of detail it takes to handle this fairly so people still will not come back and slam them for messing up a tiny thing, thus hurting their reputation as a bullion dealer. Give them time and learn to have some patience.[/QUOTE]
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