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<p>[QUOTE=&quot;John Anthony, post: 1654336, member: 42773&quot;]Tell her you want the refund first. I know that typically you have to return the item first, but the magnet is proof enough - send her the picture. I would tell her that as soon as I got the full refund PLUS shipping charges on the return, I&#039;d return it and change the neg. If she&#039;s <u>really</u> sincere about customer service she&#039;ll do it. If not, then I&#039;d let it stand.[/QUOTE]</p><p><br /></p>

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