Discussion in 'Bullion Investing' started by myownprivy, Jan 19, 2017.
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JMBullion continues to be my number one because of high quality, fast shipping, and pretty good prices. Due to my large business with them, my checks are often not even held. They ship very fast and securely. They get most of my business (in terms of $).
Provident Metals is my new number 2. Prices are often lower than anywhere else. Thus, they get more of my total orders. Quality is pretty good, but not great. Shipping time is slow. Shipping communication is sometimes non-existent. I use them mostly for lower dollar orders.
Bold Precious Metals: too small of a company and prices too high. Likely won't use in future.
Apmex: too expensive and has still never given me the echeck option for some reason.
My never agains:
MCM is no longer on my radar. Prices are ludicrous and I regret using amazon gift cards on overpriced bullion from them in the past. On eBay, prices are still bad. Direct from them gets you on mailing lists.
Originally I was just looking at some junk silver due to really liking the size of dimes and quarters. This is my first purchase from either so I'll see how it goes, but I do like that Provident allows you choose what junk silver you want whereas it's a mixed bag with JM. Probably just my OCD wanting a specific amount of each
We shall see how this transaction goes as a brand new customer.
Oh never mind. I see what you are saying. When you buy junk silver from Provident you can choose your denomination, whereas at Jmbullion it's random.
I wish you could choose your starter part of silver at spot. That would be great. I have no interest in those prospector rounds, but if it was a nice bar or Sunshine rounds, I might do it.
I think you'll really like JMBullion. The items are simply better quality. And once you're an established customer, shipping will be really fast.
What do you like about them? Their website seems really clunky to me. The selection seems pretty bad for gold and silver bullion, and the prices are higher than the big dealers. Am I missing something?
Top quality coins.... Established over 50 years. Excellent care when packaging and shipping your package. Free fast shipping. P N G Members. tracking number to track your package. Competitive pricing with everyone else. I think the website as well as there Ebay website is just fine. Just depends what you're looking for. A + with the BBB
Give Provident a second chance. Know why? Let me tell you what happened to me last month. I ordered 5 coins and saw a tiny scratch on one of them. I sent them a message to request for an RMA and postage paid label. Minutes later, I saw a second scratch and realized that "I, myself" was he cause! (I won't go into details of why and how). So I wrote them back to retract my request since it was my fault and the scratch originated on my end. I thought that would be the end of that. They wrote me back saying that they appreciate my honesty and said that they would still take the coin back and replace it!!! I was shocked and plesantly surprised. So perhaps try 'em again.
Yes, I may be able to find it a little cheaper. I just went to Provident, ASE's are 17.38 for 1-19. If I ordered 5 that would be $86.90 plus $5.95 in shipping equals $92.85, which is $18.57 each. Sure if I want to spend a few hours comparing prices, shipping cost I could do better, but when I only buy 5 maybe once a month, it's not a big deal to me. I also know that if I buy over $99.00 I get free shipping and if I have a little extra cash I sometimes go that route.
Out of curiosity, did you have issues with Customer Support or did you just have to talk to Customer Support? I ask because I can see how the former could be an issue. If it's a fault with the company and they give me the runaround, then I stop doing business. However, if the support experience is okay and everything is made whole, I have no issues continuing business with them.
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