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<p>[QUOTE=&quot;Pocket Change, post: 487588, member: 8012&quot;]Since it is the Christmas season...</p><p><br /></p><p>Let&#039;s give a break to the Customer Service Reps - I&#039;ve been in that trench.&nbsp; Can you imagine during the holiday season what that&#039;s like?</p><p><br /></p><p>When you call, realize that you are talking to someone who does this all day long.&nbsp; And yes, you are &quot;special&quot; just like the other 60 complaining customers they&#039;re going to talk to on the same shift.</p><p><br /></p><p>If you are having serious problems, be nice and ask to talk to a supervisor.&nbsp; Then spend you&#039;re time bashing the supervisor - at least they&#039;re making a bit more money.[/QUOTE]</p><p><br /></p>

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