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<p>[QUOTE=&quot;Steve-0, post: 1885544, member: 68010&quot;]Just this weekend I had two separate orders delivered. One order was completely different than what I ordered. Of course, the error was financially in their favor. I&#039;m very concerned that their shipping group can even possibly send the wrong product. This scares me a bunch. Probably should note that the included packing slip shows that the correct product was shipped (it was not the correct product).</p><p><br /></p><p>The second order looked like it was packed by a three year old and the packages containing the metal and assay were bent and the metal scratched and scraped. It is a huge disappointment.</p><p><br /></p><p>I have sent them email and a message via Facebook. I also called but they are closed until tomorrow. I&#039;ll need to update this post with how well they fix this issue as I consider it pretty major (wrong product, REALLY?).</p><p><br /></p><p>Previous orders of a different color metal were slow in arriving but finally arrived as ordered and expected. I&#039;m hope this is a one time thing with these two orders.[/QUOTE]</p><p><br /></p>

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