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Angry at Provident Metals...(Resolved)
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<p>[QUOTE="BDA, post: 832822, member: 23590"]I'm going to call them today, and see if they will make this right.. if so, I will report this here. If not? The same...</p><p> </p><p>I placed an order on the 4th for 10 ASE's and 5 Kook's... they charged me $13.95 for shipping, and an extra $7.49 "fee" for online payment. Normally, I am good with this.. their premiums are low when compared to others, and when all is added up, the savings is still there compared to other online stores.</p><p> </p><p>I placed another order on the 5th... this time, 5 ASE's and two Gold Sovereigns. This time, they charged me $18.95 shipping, and a $15.61 online payment surcharge. </p><p> </p><p>I can deal with that.. larger cost order.. insurance when shipping.. ect. I understand.. its a signature required delivery.</p><p> </p><p> </p><p>Here's my problem...</p><p> </p><p>They send two different e-mails showing each individual order having been shipped. Cool.. same as before.</p><p> </p><p>Now the kicker. I get ONE BOX in the mail today.. flat rate USPS, signature required. Not the two seperate shipments I was charged for.</p><p> </p><p>I'd be cool with one shipping charge... and the surcharges. But $32.90 in shipping charged.. and they combine the packages? Not cool.:headbang:[/QUOTE]</p><p><br /></p>
[QUOTE="BDA, post: 832822, member: 23590"]I'm going to call them today, and see if they will make this right.. if so, I will report this here. If not? The same... I placed an order on the 4th for 10 ASE's and 5 Kook's... they charged me $13.95 for shipping, and an extra $7.49 "fee" for online payment. Normally, I am good with this.. their premiums are low when compared to others, and when all is added up, the savings is still there compared to other online stores. I placed another order on the 5th... this time, 5 ASE's and two Gold Sovereigns. This time, they charged me $18.95 shipping, and a $15.61 online payment surcharge. I can deal with that.. larger cost order.. insurance when shipping.. ect. I understand.. its a signature required delivery. Here's my problem... They send two different e-mails showing each individual order having been shipped. Cool.. same as before. Now the kicker. I get ONE BOX in the mail today.. flat rate USPS, signature required. Not the two seperate shipments I was charged for. I'd be cool with one shipping charge... and the surcharges. But $32.90 in shipping charged.. and they combine the packages? Not cool.:headbang:[/QUOTE]
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Angry at Provident Metals...(Resolved)
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