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<p>[QUOTE=&quot;cpen, post: 1428582, member: 37743&quot;]<b>Blame the customer.....nice one</b></p><p><br /></p><p>I stuck with them because of their willingness to fix the problem.&nbsp; I felt that was a better indication of who you can trust versus things always going right.&nbsp; It wasn&#039;t until they took the position of no longer replacing the damage caused by their own poor packing that I realized I had been wrong to focus on replacements and instead should focus on someone who will pack it properly and get it to me in good condition the first time.</p><p><br /></p><p>This is also the first time they refused to replace an item that was clearly of poor quality that they sold at a price that should have guaranteed a good quality item.[/QUOTE]</p><p><br /></p>

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