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<p>[QUOTE="sturmgrenadier, post: 1288747, member: 18711"]<b>Questions about ordering</b></p><p><br /></p><p>I am only going to try ordering online. This may limit my chances of getting an order in, but I am not comfortable with ordering by phone, because I think there is too much room for error (credit card numbers juxtaposed/misrecorded, etc.) that might not be discovered until its's too late. Plus, how do you know that the order# they gave you is legitimately logged in the system? Do they send an order confirmation to your email address on record with them? I like ordering online, because you can clearly see the status of your order from the time you successfully place it by clicking the submit button.</p><p><br /></p><p>This may be a dumb question too, but what does the mint mean when it says orders placed before noon will not be honored. By definition, isn't there system only set up to take [legitimate] orders beginning at noon? Do we really have to worry about jumping the gun by filling our basket with the item and clicking submit too soon? Its a confusing statement.</p><p><br /></p><p>Finally, when attempting to place an order online, how can one differentiate between whether the mint contractor's server has crashed (has come to a standstill due to being overwhelmed by traffic) and when it is just being slow (yet still processing orders in the order users have connected)? What I mean is how do you know when to give up on an ordering session (when the screen appears frozen or keeps saying 'connecting' etc.) and to close your browser and reopen a new session? Or are you better off just sticking with the ordering session you have opened no matter how long ( 5 minutes? 15 minutes, a half hour?)? I guess an 'error' message is a good sign that you need to open a new ordering session in a new browser window? Maybe some IT folks can chime in and enlighten some of us less technically savvy collectors. </p><p><br /></p><p>One colleague of mine at work plans to call the 1-800-USA-MInt order number 10 to 15 minutes in advance and stall by asking many legitimate questions about other prodcuts (written down on a pad beforehand) until the noon opening. I wonder if such shenanigans will be tolerated?</p><p><br /></p><p>And as a final comment, I think this will be an extremely fast sell-out (within first 3 hours or so). The news reports about the Lincoln Chronicles Set selling out two years ago in about 30 hours is completely false. I attempted to place an online order during my lunch hour of the first day, failed due to the heavy traffic, came home at 4:30 PM and apparently made a successful online order (order# issued and appeared in my order history), and the next day it was canceled with a terse notice of 'product mintage reached'. So don't go celebrating too soon even if you get an order confirmation, because the contractor's server is apparently 'stupid': it keeps taking orders well past the mintage limit and then axes excess ones. You'll have to wait a few days or so to know for sure that your order is truly going to be processed.[/QUOTE]</p><p><br /></p>
[QUOTE="sturmgrenadier, post: 1288747, member: 18711"][b]Questions about ordering[/b] I am only going to try ordering online. This may limit my chances of getting an order in, but I am not comfortable with ordering by phone, because I think there is too much room for error (credit card numbers juxtaposed/misrecorded, etc.) that might not be discovered until its's too late. Plus, how do you know that the order# they gave you is legitimately logged in the system? Do they send an order confirmation to your email address on record with them? I like ordering online, because you can clearly see the status of your order from the time you successfully place it by clicking the submit button. This may be a dumb question too, but what does the mint mean when it says orders placed before noon will not be honored. By definition, isn't there system only set up to take [legitimate] orders beginning at noon? Do we really have to worry about jumping the gun by filling our basket with the item and clicking submit too soon? Its a confusing statement. Finally, when attempting to place an order online, how can one differentiate between whether the mint contractor's server has crashed (has come to a standstill due to being overwhelmed by traffic) and when it is just being slow (yet still processing orders in the order users have connected)? What I mean is how do you know when to give up on an ordering session (when the screen appears frozen or keeps saying 'connecting' etc.) and to close your browser and reopen a new session? Or are you better off just sticking with the ordering session you have opened no matter how long ( 5 minutes? 15 minutes, a half hour?)? I guess an 'error' message is a good sign that you need to open a new ordering session in a new browser window? Maybe some IT folks can chime in and enlighten some of us less technically savvy collectors. One colleague of mine at work plans to call the 1-800-USA-MInt order number 10 to 15 minutes in advance and stall by asking many legitimate questions about other prodcuts (written down on a pad beforehand) until the noon opening. I wonder if such shenanigans will be tolerated? And as a final comment, I think this will be an extremely fast sell-out (within first 3 hours or so). The news reports about the Lincoln Chronicles Set selling out two years ago in about 30 hours is completely false. I attempted to place an online order during my lunch hour of the first day, failed due to the heavy traffic, came home at 4:30 PM and apparently made a successful online order (order# issued and appeared in my order history), and the next day it was canceled with a terse notice of 'product mintage reached'. So don't go celebrating too soon even if you get an order confirmation, because the contractor's server is apparently 'stupid': it keeps taking orders well past the mintage limit and then axes excess ones. You'll have to wait a few days or so to know for sure that your order is truly going to be processed.[/QUOTE]
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