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<p>[QUOTE=&quot;AshcraftCoin, post: 557256, member: 17767&quot;]<b>WARNING - YOU MIGHT LOSE YOUR ORDER!!!</b></p><p><b><br /></b></p><p>I had set up my order to go to a card that had plenty of available limit. Well, my helpful CC company decided that since I had so much available (and for their own reasons) <i>they would lower my limit.</i></p><p><br /></p><p>Well, the US Mint just happened to try to charge my order right after this happened so I couldn&#039;t get it switched to another card... and I got a &quot;canceled order&quot; email.</p><p><br /></p><p>I tried to call the mint, but they actually had a message saying &quot;we cannot take your phone call at this time&quot;!</p><p><br /></p><p>Anyway, a couple days later I was able to speak to a call center staff member. Here is what I learned...</p><p><br /></p><p>1. They try to run the payment twice, BUT they do not send an email after the first failure, so running it twice is basically useless if there is a problem you don&#039;t know about.</p><p><br /></p><p>2. <i>The call center has been INUNDATED with the same problem from other people... including other dealers.</i></p><p><br /></p><p>3. Once the order is canceled... it is lost. You have to reorder at the current price. They maintain a &quot;if its not our fault, its not our problem&quot; (my words, not theirs) policy... understandable, but you could also argue they should email after the first failure!?</p><p><br /></p><p>4. You can order with a Pre-Paid debit card to remove the risk of this happening, but the card MUST be associated with your US Mint billing address or, guess what, you may lose the order. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" /></p><p><br /></p><p>Anyway, what a pain.</p><p><br /></p><p>This is a common theme right now with credit companies, so be aware... if you have anything against you on your credit history OR your credit card company is in its own trouble overlending... this could happen to you.</p><p><br /></p><p>At the very least you could get a Pre-Paid debit card and just not fund it until and unless you see that this has happened to your CC account. Now, getting the Pre-Paid debit card takes about 10 days where I am, so the sooner you act... the better.</p><p><br /></p><p>IF you do need to switch your payment to another card (pre-paid or otherwise), you MUST call the US Mint and change it for that order... doing it through the online interface doesn&#039;t get it done for past orders.</p><p><br /></p><p>Okay, I really hope that helps someone. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" /></p><p><br /></p><p>Thanks,</p><p>Michael[/QUOTE]</p><p><br /></p>

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