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<p>[QUOTE=&quot;Randy Abercrombie, post: 3377358, member: 92655&quot;]I too have a friendship like that with my local dealer. He has two businesses in his place. One caters to the average coin junkie like me. And another where he caters to the “investment” crowd. You know, those coins that are delivered via armored car!..... He and I have become good friends over the years.</p><p><br /></p><p>But, I happen to own a customer service related business. And I believe most folks that rely on customer service do make every genuine attempt to put forth their best face at each transaction. Like anyone sometimes chemistry don’t work or maybe a bad day was had... And it does rub off on your customers. I saw that recently in a restaurant I frequent. The bubbly young lady that always serves me and always gets a gracious tip had a very sick child. Yet she was working and to someone that didn’t know here, well she seemed rather abrasive. She didn’t wear a sign that said she had been up all night and was working worried about her kid!..... It happens. Just hope folks allow a second chance when they feel brushed off by a dealer.[/QUOTE]</p><p><br /></p>

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