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Message:: [QUOTE="Nemo, post: 2480338, member: 58462"]Okay, so here's the latest. I finally got an email asking which lots I received which I promptly replied to, lots 1004 and 1147. The next day I got this:"Please send us back the two coins by registered mail. When we receive the coins we will send you your coin. The coins are missing because they belong to another customer Thank you an sorry for the circumstances." I then asked where my coin was and this is the response: "The coin is here at our office we will send it to you after receiving the two coins back. Thank you" So they want me to return the two coins that belong to another customer.  In fact it's 27 coins, but who's counting? There was not even the offer to reimburse me for shipping let alone the trouble of packing and going to the post office.  I have half a mind to ask for a complete refund for my coin and the shipping cost to return their coins before I send them anything.  Although I think the coin I won is rather stunning, I'm not emotionally attached to it. I fully believe if I send the coins back first and something happens to them in transit, I will never see the coin I paid for. Here is the coin I won in the May auction.  [ATTACH=full]523527[/ATTACH] Here is what I received.[ATTACH=full]523530[/ATTACH] [ATTACH=full]523531[/ATTACH] [/QUOTE]