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<p>[QUOTE="GDJMSP, post: 3438286, member: 112"]OK, here's an observation from me. What you're describing goes a long ways towards explaining why coin dealers get such a bad rap from a lot of people. And it's not because there's anything wrong with the dealers or because the dealers are doing anything wrong. It's because the people you're describing simply refuse to believe the dealer. Instead, they see the dealer as someone who is lying to them, or trying to take advantage of them. And they see the dealer in that light because of their own mistaken beliefs. And they absolutely do not want to believe that they are the ones who are wrong !</p><p><br /></p><p>At the same time, I understand the people's (customer's) point of view too. They believe "what" they believe because of what they have read or found on the internet or in a book or magazine someplace, or what they have by somebody else. The problem is these people or customers do not have the requisite knowledge to truly understand what they read or were told. In other words the problem is ignorance, it's just that simple - ignorance, the lack of knowledge.</p><p><br /></p><p>And the exact same kind of things happen right here on this forum on a daily basis - an hourly basis at times ! People come here looking for answers and/or information, but they quite often simply do not want to believe what they are being told. And it's almost always because they don't understand. But I'll grant you there are also times they refuse to believe it because it's just not what they want to hear.</p><p><br /></p><p>One last observation - what I call the frustration factor. And it also applies to dealers and knowledgeable members of this forum, as well as others like it. </p><p><br /></p><p>So what's the frustration factor and what causes it ? Well, if you looked up and read all the threads that have ever been posted here that asked questions similar to what do you like or dislike about coin dealers ? One of the things that would be very close to the top of dislikes in all those threads would be - they ignore me or try to ignore me. I walk in, start to look around and nobody greets me. I ask to look at something and they act like it's the biggest pain in the world for them let me look at something. This same message is repeated over and over again and it has been for as long as I've been participating on coin forums. And I've been participating on coin forums for as long as they have existed.</p><p><br /></p><p>So why does this same thing happen so often ? Because of the frustration factor. Coin dealers, and members of this forum get frustrated because they hear and see the same thing day after day after day. The undergo the same or similar experience day after day. And eventually it wears on ya, it has an effect on you. Sure, you'll still try and help, but when they react to you the same way time after time - and it's rarely in a good way - well, something will usually change. And it's usually in the dealer's or member's initial interaction with the customers/people. An attitude kind of develops like - why should I bother ? And when you bother anyway and they come back at you with an attitude of their own or trying to argue - well, that's a hard thing to deal with, even the best of us can be and often are affected in a negative way.</p><p><br /></p><p>To the customers/people what they see is - hey, this guys a bad guy, he's a jerk, he's rude, a know it all, he doesn't want to help me, he doesn't care about me, all he wants to do is take advantage of me. To the dealers and knowledgeable members what they see is - this guys an idiot, he won't listen to reason, oh no here we go again my coin's worth a fortune and I can buy a new car or retire next week, or I don't know if I can take another one of these. </p><p><br /></p><p>The sad part is, most of the time the parties on both sides are good, decent people. But when ignorance and frustration enter the picture - well you know the rest. And yeah, there really are bad dealers out there trying to take advantage, and yeah, there really are rude people and jerks and idiots out there. The world is full of good people with plenty of bad ones to go around too. </p><p><br /></p><p>But if we as individuals try and exercise a little understanding, try and see things from the other guy's point of view, well ya never know the world just night turn out to be a little better place. Like I said, just an observation.[/QUOTE]</p><p><br /></p>
[QUOTE="GDJMSP, post: 3438286, member: 112"]OK, here's an observation from me. What you're describing goes a long ways towards explaining why coin dealers get such a bad rap from a lot of people. And it's not because there's anything wrong with the dealers or because the dealers are doing anything wrong. It's because the people you're describing simply refuse to believe the dealer. Instead, they see the dealer as someone who is lying to them, or trying to take advantage of them. And they see the dealer in that light because of their own mistaken beliefs. And they absolutely do not want to believe that they are the ones who are wrong ! At the same time, I understand the people's (customer's) point of view too. They believe "what" they believe because of what they have read or found on the internet or in a book or magazine someplace, or what they have by somebody else. The problem is these people or customers do not have the requisite knowledge to truly understand what they read or were told. In other words the problem is ignorance, it's just that simple - ignorance, the lack of knowledge. And the exact same kind of things happen right here on this forum on a daily basis - an hourly basis at times ! People come here looking for answers and/or information, but they quite often simply do not want to believe what they are being told. And it's almost always because they don't understand. But I'll grant you there are also times they refuse to believe it because it's just not what they want to hear. One last observation - what I call the frustration factor. And it also applies to dealers and knowledgeable members of this forum, as well as others like it. So what's the frustration factor and what causes it ? Well, if you looked up and read all the threads that have ever been posted here that asked questions similar to what do you like or dislike about coin dealers ? One of the things that would be very close to the top of dislikes in all those threads would be - they ignore me or try to ignore me. I walk in, start to look around and nobody greets me. I ask to look at something and they act like it's the biggest pain in the world for them let me look at something. This same message is repeated over and over again and it has been for as long as I've been participating on coin forums. And I've been participating on coin forums for as long as they have existed. So why does this same thing happen so often ? Because of the frustration factor. Coin dealers, and members of this forum get frustrated because they hear and see the same thing day after day after day. The undergo the same or similar experience day after day. And eventually it wears on ya, it has an effect on you. Sure, you'll still try and help, but when they react to you the same way time after time - and it's rarely in a good way - well, something will usually change. And it's usually in the dealer's or member's initial interaction with the customers/people. An attitude kind of develops like - why should I bother ? And when you bother anyway and they come back at you with an attitude of their own or trying to argue - well, that's a hard thing to deal with, even the best of us can be and often are affected in a negative way. To the customers/people what they see is - hey, this guys a bad guy, he's a jerk, he's rude, a know it all, he doesn't want to help me, he doesn't care about me, all he wants to do is take advantage of me. To the dealers and knowledgeable members what they see is - this guys an idiot, he won't listen to reason, oh no here we go again my coin's worth a fortune and I can buy a new car or retire next week, or I don't know if I can take another one of these. The sad part is, most of the time the parties on both sides are good, decent people. But when ignorance and frustration enter the picture - well you know the rest. And yeah, there really are bad dealers out there trying to take advantage, and yeah, there really are rude people and jerks and idiots out there. The world is full of good people with plenty of bad ones to go around too. But if we as individuals try and exercise a little understanding, try and see things from the other guy's point of view, well ya never know the world just night turn out to be a little better place. Like I said, just an observation.[/QUOTE]
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