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<p>[QUOTE="Numismania, post: 1924609, member: 28971"]They will ALWAYS side with the buyer, as long as it can be proven the seller did NOT follow the seller rules to a 'T', and I mean a CAPITAL 'T', so it's best to just say 'Sure, send it back no problem, no questions asked'. Ebay is 99.9% pro-buyer (Heaven forbid a buyer has one bad experience....they'd HATE to lose business if that one buyer won't use ebay again, and they do think that way). This is why the buyer is just about ALWAYS right. I've heard of people getting items, and claiming 'never received', and the seller always eats the loss. A few years back, like 2 years, someone I know (have lost respect for him for this), got a $10 Indian, PCGS MS62, obviously over $250, making signature confirm necessary. It was sent DEL confirm, only, but insured, and tracking available, Priority mail. This person contacted to the seller, told them that even though it showed 'delivered', he never got the coin. Seller asked him to check with the P.O. and neighbors. A day later, not needing to check anywhere, just biding his time, this person (not on any coin forums, and now, not a very good friend, due to my disappointment he'd actually do this, but his reasoning was 'It'll teach them a lesson'...nice guy, huh?), well, he filed a claim, and the seller gave the option of refund or replacement. Naturally, he took the replacement (2 $10 Indians, PCGS graded MS62, for the price of one???...a 'no brainer' for him). So, the seller is out one coin at gratis, a 'black mark' against him, and this guy hammered him on the DSR's (again, 'to teach him a lesson'). Ebay was SO 'pro-buyer', the seller really didn't have a leg to stand on, due to not following the ebay/PP rule of sig confirm on $250 and over. When selling, you MUST follow the rules to a 'T', or you leave yourself open to taking a loss, and getting hammered in FB/DSR's. It's unfortunate there are people that do this, but 'smart' buyers WILL do this type of thing ANY chance they get...and they look for it on everything they order. Sad thing is, ebay WILL side with them ALL the time if you vary from their rules even the SLIGHTEST bit. If you sell, you had better know the exact procedures for each item. As an aside, I get items that SHOULD have sig confirms, or needing tracking, and they don't. As long as I get what I purchased, I would NEVER be as underhanded as this person I know, though I would leave pos FB, as I DID receive the coin, but I WILL ding the seller on DSR's....never will I leave a 1, but I will go to a 3 in extreme cases. "Ebay, where buyers are welcomed/treated like kings, and can't ever be wrong. Ebay, where sellers are welcomed, but you better follow our rules to a 'T', lest evil befall you."[/QUOTE]</p><p><br /></p>
[QUOTE="Numismania, post: 1924609, member: 28971"]They will ALWAYS side with the buyer, as long as it can be proven the seller did NOT follow the seller rules to a 'T', and I mean a CAPITAL 'T', so it's best to just say 'Sure, send it back no problem, no questions asked'. Ebay is 99.9% pro-buyer (Heaven forbid a buyer has one bad experience....they'd HATE to lose business if that one buyer won't use ebay again, and they do think that way). This is why the buyer is just about ALWAYS right. I've heard of people getting items, and claiming 'never received', and the seller always eats the loss. A few years back, like 2 years, someone I know (have lost respect for him for this), got a $10 Indian, PCGS MS62, obviously over $250, making signature confirm necessary. It was sent DEL confirm, only, but insured, and tracking available, Priority mail. This person contacted to the seller, told them that even though it showed 'delivered', he never got the coin. Seller asked him to check with the P.O. and neighbors. A day later, not needing to check anywhere, just biding his time, this person (not on any coin forums, and now, not a very good friend, due to my disappointment he'd actually do this, but his reasoning was 'It'll teach them a lesson'...nice guy, huh?), well, he filed a claim, and the seller gave the option of refund or replacement. Naturally, he took the replacement (2 $10 Indians, PCGS graded MS62, for the price of one???...a 'no brainer' for him). So, the seller is out one coin at gratis, a 'black mark' against him, and this guy hammered him on the DSR's (again, 'to teach him a lesson'). Ebay was SO 'pro-buyer', the seller really didn't have a leg to stand on, due to not following the ebay/PP rule of sig confirm on $250 and over. When selling, you MUST follow the rules to a 'T', or you leave yourself open to taking a loss, and getting hammered in FB/DSR's. It's unfortunate there are people that do this, but 'smart' buyers WILL do this type of thing ANY chance they get...and they look for it on everything they order. Sad thing is, ebay WILL side with them ALL the time if you vary from their rules even the SLIGHTEST bit. If you sell, you had better know the exact procedures for each item. As an aside, I get items that SHOULD have sig confirms, or needing tracking, and they don't. As long as I get what I purchased, I would NEVER be as underhanded as this person I know, though I would leave pos FB, as I DID receive the coin, but I WILL ding the seller on DSR's....never will I leave a 1, but I will go to a 3 in extreme cases. "Ebay, where buyers are welcomed/treated like kings, and can't ever be wrong. Ebay, where sellers are welcomed, but you better follow our rules to a 'T', lest evil befall you."[/QUOTE]
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