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<p>[QUOTE=&quot;Collecting Nut, post: 2278697, member: 74863&quot;]I have to tell you that in the processing plants where this damage occurs video cameras are operating from hidden places and the Postal Inspectors view them. I&#039;m not saying theft doesn&#039;t occur, it does. But we at the Postal Service, take the proper handling of mail very seriously. To rifle a package is not only a firing offense, it&#039;s a great and fast way to land yourself in jail. The Postal Inspection conviction rate is over 98%. If you&#039;re caught, you&#039;ve had it.</p><p><br /></p><p>For the number of parcels we handle and process daily, the destruction rate is extremely low. What is left of the item being shipped is placed into a bag similar to the OP&#039;s so the receiver knows their local Post Office did not cause the damage. For a letter, if you place something in an envelope, like a key, not only is that envelope destroyed but the 200 letters behind it as well. Letters are processed on a high speed processing machine that does around 24 letters per second. A jam really tears them up. And in 99.9% of the cases of damaged goods, it&#039;s not the USPS, it&#039;s not the mail handling process but it&#039;s the sender using inadequate packaging.</p><p><br /></p><p>Keys should not be in a letter envelope. Used boxes are weakened. I get customers almost daily wanting to ship something in an old used and torn box.</p><p><br /></p><p><br /></p><p>Received as damaged simply means the mail processing facility that has the item is required to note any damage at the time it is received at the facility. It was damaged upstream. My facility receives damaged items in and we stamp it as received as damaged. My office did not cause the damage but we note it so it can be delivered to the customer. It also makes it easier for the customer to file a claim if it&#039;s so noted. If you received something damaged and there is nothing to say it was received damaged, how can you prove the Postal Service or you caused the damage? Just because you say so doesn&#039;t make it so. You need proof because the Postal Service requires it!</p><p><br /></p><p>We do the best we can. We&#039;re not perfect but we do take the handling of all mail seriously.[/QUOTE]</p><p><br /></p>

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