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<p>[QUOTE=&quot;Hiddendragon, post: 25313480, member: 25270&quot;]I just assumed he&#039;ll leave you negative feedback because he&#039;s been fighting with you over it. Usually if someone opens a case and eBay has to step in I don&#039;t expect them to give me good feedback even if it&#039;s not my fault. I had one buyer in Canada who demanded I refund all his money for a $100 order just because it was taking so long even though tracking was still updating. After he opened his case and lost it, he left me negatives on every coin in the order (something like 10-12). Fortunately I contacted eBay and they removed them because the feedback was about delivery time and I used the eBay international delivery service.</p><p><br /></p><p>If you don&#039;t know about the insurance with the eBay standard envelope then you&#039;re missing the best part of it. All orders sent this way have automatic free insurance included. If you have to send a refund because it doesn&#039;t show up, you just have to wait a month and then fill out the form. I&#039;ve never had a claim denied even if tracking shows it delivered. You just need a message from the buyer saying they didn&#039;t receive it. This is the form for it: <a href="https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaim" target="_blank" class="externalLink ProxyLink" data-proxy-href="https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaim" rel="nofollow">https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaim</a>[/QUOTE]</p><p><br /></p>

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