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<p>[QUOTE="Lehigh96, post: 25311901, member: 15309"]I had a buyer in CA purchase a coin on 3/19/2024; I shipped the coin on 3/20/2024 via an eBay standard envelope as the coin cost less than $20 ($18 exactly). On 3/25/2024 the buyer sends me a nastygram accusing me of waiting 5 days to mail his coin. When I checked the tracking, I assured him that I sent the coin within 24 hours but in 5 days it had only made it from my house in the Philly suburbs to the USPS Philadelphia processing center. I asked him to be patient as it can take the USPS up to a month to deliver a package.</p><p><br /></p><p>After 10 days, he filed a complaint with eBay stating that he didn't receive the package. My only recourse was to stall and do nothing and simply not respond to the complaint. After the 5 day waiting period was over, he asked eBay to step in. Ebay's resolution was to delay judgement until 4/15/2024 since evidence showed that I did in fact mail the package.</p><p><br /></p><p>Today, the package was scanned in CA. As long as the package gets delivered by Monday, they should rule in my favor. This is gonna be close.</p><p><br /></p><p><img src="https://i.imgur.com/Xb9l8RJ.png" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /></p><p><br /></p><p>I really can't even be angry with the buyer, after all, it has been 3 weeks since he purchased the coin. This is the second coin in two months that has taken 3-4 weeks to get to its destination, both using the eBay standard envelope.[/QUOTE]</p><p><br /></p>
[QUOTE="Lehigh96, post: 25311901, member: 15309"]I had a buyer in CA purchase a coin on 3/19/2024; I shipped the coin on 3/20/2024 via an eBay standard envelope as the coin cost less than $20 ($18 exactly). On 3/25/2024 the buyer sends me a nastygram accusing me of waiting 5 days to mail his coin. When I checked the tracking, I assured him that I sent the coin within 24 hours but in 5 days it had only made it from my house in the Philly suburbs to the USPS Philadelphia processing center. I asked him to be patient as it can take the USPS up to a month to deliver a package. After 10 days, he filed a complaint with eBay stating that he didn't receive the package. My only recourse was to stall and do nothing and simply not respond to the complaint. After the 5 day waiting period was over, he asked eBay to step in. Ebay's resolution was to delay judgement until 4/15/2024 since evidence showed that I did in fact mail the package. Today, the package was scanned in CA. As long as the package gets delivered by Monday, they should rule in my favor. This is gonna be close. [IMG]https://i.imgur.com/Xb9l8RJ.png[/IMG] I really can't even be angry with the buyer, after all, it has been 3 weeks since he purchased the coin. This is the second coin in two months that has taken 3-4 weeks to get to its destination, both using the eBay standard envelope.[/QUOTE]
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