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<p>[QUOTE=&quot;berneck1, post: 1893642, member: 24201&quot;]This is a little long, but want to let everybody know.</p><p><br /></p><p>Got some disturbing news from the Mint today.&nbsp; I’ll start off by saying, it sounded like this woman was talking out of her&nbsp; .&nbsp; I literally felt she was making things up, but it was concerning nonetheless. </p><p><br /></p><p>I received an email update this morning for my first order on release day.&nbsp; I was concerned because one of the items I ordered was not on the updated email, so I called them.&nbsp; The woman confirmed that I still had orders for the golds and silvers.&nbsp; She said, the emails don’t mean much.&nbsp; (that’s comforting!)&nbsp; She went on to say that all gold coin orders, no matter what time the order was placed won’t ship <a href="http://www.cointalk.com/x-apple-data-detectors://0" class="internalLink ProxyLink" data-proxy-href="http://www.cointalk.com/x-apple-data-detectors://0">until 7/2</a>, even though I show a <a href="http://www.cointalk.com/x-apple-data-detectors://1" class="internalLink ProxyLink" data-proxy-href="http://www.cointalk.com/x-apple-data-detectors://1">5/30</a> for the proof and <a href="http://www.cointalk.com/x-apple-data-detectors://2" class="internalLink ProxyLink" data-proxy-href="http://www.cointalk.com/x-apple-data-detectors://2">6/19</a> for the unc.&nbsp; She said nothing you read on the website or emails is accurate.&nbsp; “The supervisors have been told the ship dates for all gold coins is 7/2.”&nbsp; I also said, I got my order in relatively early in the day <a href="http://www.cointalk.com/x-apple-data-detectors://3" class="internalLink ProxyLink" data-proxy-href="http://www.cointalk.com/x-apple-data-detectors://3">at 1:20</a>.&nbsp; She said, it didn’t matter, 7/2 ship for everybody on the golds.</p><p><br /></p><p>THEN it gets worse.&nbsp; On Saturday, I decided to order some clads to make a couple of complete sets, and some additional silver proofs as a little potential investment.&nbsp; I didn’t expect too much with the silvers since there was already talk of them being sold out, and figured I’ll just get the clads.&nbsp; I receive the order confirmation and all of them are expected to ship <a href="http://www.cointalk.com/x-apple-data-detectors://5" class="internalLink ProxyLink" data-proxy-href="http://www.cointalk.com/x-apple-data-detectors://5">6/19</a>.&nbsp; So, that would certainly suggest that I may not get them, and they might be sold out.&nbsp; In fact, the order doesn’t show up in my list of orders, but did show on my account page under “last order”, and said, sold out.&nbsp; So be it.&nbsp;&nbsp; </p><p><br /></p><p>Here’s where things really go off the rails.&nbsp; While I was talking to the woman about the first order, I decided just to check the status of this second order placed on Saturday.&nbsp; I wanted to see if they were, in fact, sold out.&nbsp; She said, NO, your order is suspended as was not submitted.&nbsp; I said, why?&nbsp; She said, she can’t tell me that, but I would have to re-order the silvers and the clads.&nbsp; I asked, how is it that I have an email confirmation for the order, and you are saying I have no order.&nbsp; She said, we had system crashes and orders did not get submitted.&nbsp; I said, even with an email confirmation?&nbsp; She said, yes, the email confirmation doesn’t mean anything, you still have to check and make sure your order is in.&nbsp; To make it worse, this didn’t seem to be so unusual to her.&nbsp; She was saying, this happens when the system goes down like that.&nbsp; I couldn’t believe what I was hearing.&nbsp; She said, you can just re-order them.&nbsp; I said, but it says sold out.&nbsp; She said, again, the website and emails don’t mean anything. <b>There are plenty of silvers and clads still available</b>, they are not sold out. </p><p><br /></p><p>Then it gets a little more bizarre.&nbsp; She put me on hold, and checked why the order was suspended and didn’t get through.&nbsp; She got back on and said, I should be ok, that they are <b>trying to recover these orders</b>, and not to resubmit now.&nbsp;&nbsp; I decided to just let it go and see what happens,&nbsp; since I wasn’t as concerned about it in the first place. </p><p><br /></p><p>She left me with few last pearls of wisdom.&nbsp; “When you order online, it’s not guaranteed we have the order, even if you got an email confirmation”&nbsp; and, “we probably won’t know the real status of people’s orders for another week”</p><p><br /></p><p>I’m so dumbfounded by the incompetence, I can’t even get worked up about it……</p><p><br /></p><p>Has anybody received any coins shipped from the Mint?&nbsp; It really does make you wonder if they gave preferential treatment to larger buyers, and didn’t fully appreciate what the demand would be.</p><p><br /></p><p>Btw, it took me 4 hours of intermittent calls to finally get through.&nbsp; They are still inundated with calls.[/QUOTE]</p><p><br /></p>

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