Message:

<p>[QUOTE=&quot;brg5658, post: 2012268, member: 29751&quot;]PCGS customer service has been horrible for years.&nbsp; That&#039;s my main complaint with them.&nbsp; NGC customer service has been wonderful during the same time.&nbsp; I attribute part of it to the fact that PCGS is a publicly traded company that is more worried about shareholders and profits than customer service.&nbsp; </p><p><br /></p><p>I have no problem with PCGS grading, but I do have a problem with the <i>perception </i>that PCGS is so much better than NGC.&nbsp; That doesn&#039;t pan out in reality when the quality of coins is considered.&nbsp; PCGS does advertise and market their product a lot more, and I guess it might even help that they are <i>self-proclaimed </i>#1 (if you say it enough times, it must be true, right?)&nbsp; But, in the areas where I collect (e.g., world coins, tokens, medals, etc.), NGC is the <i>preferred</i> and (IMO) much more consistent of the 2 graders.&nbsp; </p><p><br /></p><p>--------------------</p><p>eBay is where I purchase a lot of my coins.&nbsp; My main complaints with them would be their bias towards settlements in favor of the buyer.&nbsp; It needs to be more balanced between buyer and seller rights.&nbsp; A further complaint would be the constant changing of their interface...and &quot;improvements&quot; that are actually downgrades (e.g., the removal of wild card searches).[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in