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<p>[QUOTE=&quot;World Colonial, post: 2522908, member: 78153&quot;]Same here.&nbsp; I have no idea what the OP is talking about.&nbsp; My only recollection where no pictures were available is maybe on larger group lots.&nbsp; Even on smaller group lots, I have never seen a Heritage listing without pictures.&nbsp; There are archived listings where the picture has been deleted, but only on old listings, as in at least a decade if not more.</p><p><br /></p><p>Going by the tone I read in some of these posts, seems to me there are some who have who had negative experiences in the past where they didn&#039;t buy what they thought they did.&nbsp; This is a risk of buying &quot;sight unseen&quot;, especially if the purchase price is meaningful financially to the bidder.</p><p><br /></p><p>If you (generically) are not comfortable buying off of images, then you need to arrange to inspect the coin in person yourself or have someone you trust do it for you.&nbsp; If the expectation is that the buyer should be able to buy a coin sight unseen and then return it for &quot;not as described&quot;, this is subjective and in my opinion, not necessarily a realistic expectation. </p><p><br /></p><p>With other auction firms, I have had this happen to me where I was able to return the coin but these coins were &quot;raw&quot;.&nbsp; Most of the time though, I just &quot;ate&quot; my loss.&nbsp; None of the amounts were material though because I&#039;m not going to put myself in this position.</p><p><br /></p><p>Auction firms are not dealers.&nbsp; As a buyer, if you want a return privilege, then buy from a dealer or eBay. </p><p><br /></p><p>If the complaint is related to historical images, I don&#039;t think it has any merit.&nbsp; I agree auction firms need to describe current lots adequately.&nbsp; I don&#039;t see that they have any obligation to provide any other information to assist the buyer in how much to pay.&nbsp; The information Heritage provides is more extensive than any other auction firm I know, most of whom don&#039;t provide anything.[/QUOTE]</p><p><br /></p>

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