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<p>[QUOTE=&quot;clembo, post: 807085, member: 8033&quot;]I can understand where Penny Lady is coming from.</p><p>We maintain a website at work and it does surprisingly well actually.</p><p><br /></p><p>We also have the brick and mortar where I work and another as well.</p><p><br /></p><p>I handle a lot of the floor sales and research. My coworker does it ALL. Runs the website, bookkeeping, research and helps me on the floor if we get swamped (usually at lunch for some reason) <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" /></p><p><br /></p><p>We have many repeat customers from all over the U.S. Most are for modern stuff from the mint. Proof sets, Commemoratives etc. We don&#039;t bother even listing any gold actually. Too volatile.</p><p><br /></p><p>VERY few pics of coins for this reason as we don&#039;t need them. Paper money is different. EVERY note has a picture.</p><p>To me buying a VG 1931-D Lincoln Cent vs. buying a VG $2 Educational requires a pic of the note as it is worth a lot more.</p><p><br /></p><p>We don&#039;t even list the common coins as not enough time and not really cost effective whatsoever. This may work fine for some but we have over 40 years worth of &quot;stuff&quot; laying around.</p><p><br /></p><p>When we got to the point of having over 100,000 wheats in stock AGAIN we put an add in a few magazines. $250 per bag delivered. Getting top dollar for a small ad and I can actually walk in that area of the counter again.</p><p><br /></p><p>One thing to look for on ANY website is a good return policy. We don&#039;t charge the restocking mumbo jumbo. Send it back and you get your money back less postage.&nbsp; We&#039;ve had a few returns and some rather ridiculous but we honor it.</p><p><br /></p><p>We also have people calling our toll free number looking for stuff. We get a number and go looking. We call them back no matter what but if we find what someone is looking for we give them a detailed description and the right to return. Don&#039;t think we&#039;ve ever had any of those returned. Repeat business generated here.</p><p><br /></p><p>Sure, everyone wants to see a coin but it&#039;s not always convenient. There are only so many hours in a day and our shop does very well as it is. We basically keep the website simple and it works for us.</p><p><br /></p><p>It&#039;s different for every dealer.[/QUOTE]</p><p><br /></p>

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