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<p>[QUOTE=&quot;krispy, post: 1944807, member: 19065&quot;]The Mint is VERY good about NOT giving answers. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" /></p><p><br /></p><p>They control all the information and leave their customers hanging, speculating and spinning their wheels in threads like this from months before release, through the day orders are first accepted, until many months later. The US Mint are unwilling to serve the customer in a timely manner and will never appear unable to meet demand when they have a set limit on mintage and can eventually deliver on orders received to say they <i>met demand</i>.</p><p><br /></p><p>The Mint accepts orders almost like accepting a check and not cashing it, and that&#039;s rather rude especially having gotten customers tweaked with anticipation about a new release. People with common transaction courtesy just don&#039;t hold an uncashed check like that.</p><p><br /></p><p>The Mint&#039;s marketing arm hypes and drives sales with gimmicky coins backed by an artifice of coin legislation and then can&#039;t prepare enough of them to satisfy demand, as orders flood in, yet have no problem producing enough pieces to distribute to insiders at shows ravenous to take delivery on release day and make out like robbers flipping for obnoxious sums in the first few weeks after a small batch was released. The Mint uses these &quot;events&quot; to spotlight itself like some sort of legendary hero of the coin collecting world then leaves all the other direct mail orders in limbo.</p><p><br /></p><p>Threads like this should be a testament for <i>why you don&#039;t buy</i> from the US Mint. I&#039;ve cancelled on several of these &quot;special&quot; release coins after waiting inordinate amounts of time to take delivery of products ordered on day one. Mind you these are not coins, they are <i>products</i> and they have plenty of presses to print presentation boxes and stamp coins based on the premiums you pay. If they can&#039;t learn how to prepare for demand after many decades of doing this, there&#039;s more than a little something wrong at the Mint. I&#039;ve tried to endure it, and enjoy it, but it never changes. All the claims of improving websites and customers satisfaction, or quality controls... hot air designed to string people along until the next release, like lambs led to a slaughter. </p><p><br /></p><p>Those who buy and then complain ought to consider voting with their wallets. Stop accepting the poor service and lack of transparency by not buying. Don&#039;t run to the excuse that if you don&#039;t buy from the Mint, then it will be bought and resold for more later by someone else and you&#039;ll be out of luck. You have to reject it all until the Mint&#039;s sales suffer, until the wholesalers stop finding it lucrative to fleece people who like to believe these coins are rare and valuable. Make the Mint virtually beg you to buy from them by coming up to a higher standard, your standard, as any loyal customers should expect to be treated.</p><p><br /></p><p>A lot of brands have special products that collectors covet and purchase, just like many here buy into these coins. Many of those brands serve customer loyalty with special offers, discounts, events and other things in support and appreciation, not just a mass despatch of <i>chachkies</i> in the form of over-nighted plastic bags intended to help the Mint advertise it&#039;s lousy quality products and customer service.</p><p><br /></p><p>I&#039;m really sorry to hear people are still waiting on these items. Can you imaging the response such forums would be having if the US Mint was an eBay Seller pulling this scheme? Think about it peeps! Voting with your wallet is the only way to send a message the Mint will every understand.</p><p><br /></p><p>Good luck for those of you so determined to hang in there, who still haven&#039;t got their coins. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie101" alt=":woot:" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>

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