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<p>[QUOTE=&quot;susanlynn9, post: 28483, member: 1258&quot;]Since the discussion has turned to the leaving of eBay feedback, I guess I have to chime in. Most everyone here knows my feelings on this. I sell and buy (under different ID&#039;s). As a buyer, I leave feedback as soon as I receive the item and am satisfied. There have been a couple of problems that have had to be worked out, but I contact the seller and work them out. Then I leave feedback based on how the problem was handled - not based on the fact that there was a problem. I do not expect a seller to leave feedback from me until they know that I, as the customer, am satisfied. Until the customer is satisfied, the transaction is not over.</p><p><br /></p><p>As a seller, I leave feedback after I know the customer is happy. How do I know that my customers are happy? By the feedback left for me. Waiting to leave feedback is not necessarily being done for retaliatory or blackmail reasons. This is a misconception that has been held by buyers for a long time. Regardless of how you feel about it, the buyer&#039;s part of the transaction is not complete until they have expressed satisfaction with the transaction - whether it was a smooth one or there were problems to be dealt with. </p><p><br /></p><p>A buyer who does not give a seller a chance to resolve an issue is not a satisfactory buyer and has not completed their part of the transaction in a satisfactory manner. If the seller is contacted and refuses to satisfy the buyer a neutral or a negative feedback is warranted - regardless of whether the seller has already left feedback or not. I recently had to leave a neutral and a negative to a seller for misrepresentation of their item and VERY delayed shipping. The seller retaliated with two negatives. They were certainly entitled to do that, but the rest of my feedback vs. hers speaks for itself. If my feedback rating is misinterpreted, that&#039;s the breaks. </p><p><br /></p><p>Granted, the feedback rating as a seller is much more important in the transaction. For this reason, there are many sellers who wait to be sure that their customers are happy before leaving feedback. I have seen many transactions in which the buyer never contacted the seller before leaving a negative feedback because the seller had already left feedback and it was easier to just neg the seller. Without feedback being left, the perception that the transaction is still open goes a long way to influencing the buyer to work with the seller and provide a chance for the seller to make good on the transaction. Let&#039;s remember folks, everyone makes mistakes. The true measure of a seller&#039;s ethics is how the mistake is handled, and everyone should be given a chance to rectify an honest mistake. A seller withholding feeback provides that opportunity that would not otherwise be taken by impatient buyers.</p><p><br /></p><p>I am not saying that there aren&#039;t sellers who use feedback in a retaliatory way, but even honest sellers will wait to leave feedback until a transaction is considered to be complete.[/QUOTE]</p><p><br /></p>

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