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<p>[QUOTE=&quot;National dealer, post: 8014, member: 487&quot;]Well as a dealer gets larger, sometimes a few of them will forget what made them big. This isn&#039;t confined to coins, but all large companies. Customer service is a long forgotten art. I know how hard it is to take care of the people that take care of you. Especially when you are busy. All large companies get busy. I have found that if you do your best to consider the customer, and treat them like the valued asset they are, you will earn their business on a regular basis.</p><p>Sometimes it is just a simple matter of saying thank you. </p><p><br /></p><p>While we are on that subject, I would like to extend my personal thanks to all of you that have allowed my firm and myself to earn your business.[/QUOTE]</p><p><br /></p>

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