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<p>[QUOTE=&quot;benhur767, post: 8583664, member: 36818&quot;]Obviously. I&#039;ve purchased from several different VCoins dealers, most I haven&#039;t had a problem with. Some have been outstanding, like Ken Dorney.</p><p><br /></p><p>But another dealer I bought from misrepresented their item. I received a badly tooled coin that the seller admitted he tooled <i>after</i> taking the photos shown on VCoins. He accepted the return and refunded me, but I still had to go through the disappointment of discovering the damage — was it me? did I miss something in his photos? — then the hassle of taking my own photos of the coin to show him the damaged area, contact him for an explanation, go back and forth with him over email, and package and ship the coin back to him. Lots of my time and effort to deal with one inept seller, and after all that, no coin. He should pay me an hourly rate for my service to him.</p><p><br /></p><p>Athena, aside from their fake patinas, may or may not ship. VCoins may or may not respond to problems. Dealers may or may not respond to reasonable offers — another issue discussed in the linked thread.</p><p><br /></p><p>I mean, not responding to reasonable offers of -10% <i>is</i> a problem — seller&#039;s don&#039;t anticipate that most &quot;inquire about this item&quot; inquiries might be offers? Don&#039;t have the option then, or say, &quot;no offers accepted&quot; right up front in the item descriptions. Or respond with &quot;Thanks for your inquiry, but I don&#039;t accept offers.&quot; Copy-and-paste response, really easy.</p><p><br /></p><p>So it&#039;s kind of a Russian roulette game as a buyer, because apparently VCoins is hit or miss with responding to customer inquiries and doesn&#039;t seem to require member dealers to uphold the code of ethics or even a bare-bones level of customer service. Sure, many do of their own accord, but others don&#039;t. Buyer beware.</p><p><br /></p><p>MA-Shops is a good alternative, many of the more reputable VCoins dealers are also on that platform along with lots of European dealers who aren&#039;t on VCoins. I&#039;ve never had a customer service issue with MA-Shops yet, although certainly it doesn&#039;t mean I won&#039;t in the future. But so far so good.[/QUOTE]</p><p><br /></p>

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