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<p>[QUOTE="bahabully, post: 1023413, member: 17555"]BTW: </p><p>Resolution:</p><p><font face="Tahoma">Thank you for your inquiry and let me be the first to apologize for this mistake. We erroneously placed a bid on lot 8739 for another client which was intended for a different lot in the auction. We therefore had to remove that bid which made you the current high bid, but also exposed your secret maximum to those following this lot. I have removed your bid so you will no longer be responsible for any previous bids you placed on this lot. All mistakes have now been corrected. If you have any further questions or concerns, always feel free to contact me directly at the information below, again I apologize for any inconvenience this has caused. </font></p><p><br /></p><p><font face="Tahoma">The Heritage guys are really a class act. This reply came within a day after my email... they will retain me as a customer. Outstanding customer service on this one !</font></p><p><font face="Tahoma">You can check out the lot if you'd like,, it's a 12S cent,, and as has been stated already,, will likely exceed my max bid readily.... which is another reason I like this response from HA that much more as they are likely to know this also and know that thier actions in the bid removal will very likely have not affected the eventual outcome. They've been so professional that I almost feel like placing another higher bid.... and may ; )</font></p><p><br /></p><p><font face="Tahoma"> </font>[/QUOTE]</p><p><br /></p>
[QUOTE="bahabully, post: 1023413, member: 17555"]BTW: Resolution: [FONT=Tahoma]Thank you for your inquiry and let me be the first to apologize for this mistake. We erroneously placed a bid on lot 8739 for another client which was intended for a different lot in the auction. We therefore had to remove that bid which made you the current high bid, but also exposed your secret maximum to those following this lot. I have removed your bid so you will no longer be responsible for any previous bids you placed on this lot. All mistakes have now been corrected. If you have any further questions or concerns, always feel free to contact me directly at the information below, again I apologize for any inconvenience this has caused. [/FONT] [FONT=Tahoma][/FONT] [FONT=Tahoma]The Heritage guys are really a class act. This reply came within a day after my email... they will retain me as a customer. Outstanding customer service on this one ![/FONT] [FONT=Tahoma]You can check out the lot if you'd like,, it's a 12S cent,, and as has been stated already,, will likely exceed my max bid readily.... which is another reason I like this response from HA that much more as they are likely to know this also and know that thier actions in the bid removal will very likely have not affected the eventual outcome. They've been so professional that I almost feel like placing another higher bid.... and may ; )[/FONT] [FONT=Tahoma][/FONT] [FONT=Tahoma] [/FONT][/QUOTE]
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