Log in or Sign up
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
What would you do?
>
Reply to Thread
Message:
<p>[QUOTE="ToughCOINS, post: 3985992, member: 20480"]Your emotional reaction is understandable, but you should consider whether you want to sever a relationship with a customer. </p><p><br /></p><p>Because the buyer left positive feedback after examining the coin in hand, it is very much like someone buying a coin in person at a trade show. </p><p><br /></p><p>Unless some sort of deception was involved, like the coin being counterfeit, deceptively cleaned and retoned, or damaged and tooled, I think the buyer should own the coin and learn a lesson from it. </p><p><br /></p><p>If deception was involved however, whether by the seller (you, in this case) or someone who owned the coin beforehand, I think the seller should take some responsibility for not detecting and disclosing the problem before offering the coin to the buyer. That might be either a full buyback, or a compromise in the form of a partial refund.[/QUOTE]</p><p><br /></p>
[QUOTE="ToughCOINS, post: 3985992, member: 20480"]Your emotional reaction is understandable, but you should consider whether you want to sever a relationship with a customer. Because the buyer left positive feedback after examining the coin in hand, it is very much like someone buying a coin in person at a trade show. Unless some sort of deception was involved, like the coin being counterfeit, deceptively cleaned and retoned, or damaged and tooled, I think the buyer should own the coin and learn a lesson from it. If deception was involved however, whether by the seller (you, in this case) or someone who owned the coin beforehand, I think the seller should take some responsibility for not detecting and disclosing the problem before offering the coin to the buyer. That might be either a full buyback, or a compromise in the form of a partial refund.[/QUOTE]
Your name or email address:
Do you already have an account?
No, create an account now.
Yes, my password is:
Forgot your password?
Stay logged in
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
What would you do?
>
Home
Home
Quick Links
Search Forums
Recent Activity
Recent Posts
Forums
Forums
Quick Links
Search Forums
Recent Posts
Competitions
Competitions
Quick Links
Competition Index
Rules, Terms & Conditions
Gallery
Gallery
Quick Links
Search Media
New Media
Showcase
Showcase
Quick Links
Search Items
Most Active Members
New Items
Directory
Directory
Quick Links
Directory Home
New Listings
Members
Members
Quick Links
Notable Members
Current Visitors
Recent Activity
New Profile Posts
Sponsors
Menu
Search
Search titles only
Posted by Member:
Separate names with a comma.
Newer Than:
Search this thread only
Search this forum only
Display results as threads
Useful Searches
Recent Posts
More...