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<p>[QUOTE=&quot;Paul M., post: 2600583, member: 73165&quot;]Why? It&#039;s the seller&#039;s responsibility to ensure delivery. If they can&#039;t deliver, the consequences would be loss of the item and the cash from selling it, and possibly a mark on their record. Without, the seller is still out the item, may possibly get a black mark, but still has the money from the insurance payout. In both cases, the customer is out the item and refunded the money, so it makes no real difference. Insurance protects the seller only, so it should be the seller&#039;s decision to insure or not and deal with the consequences in case something goes wrong.</p><p><br /></p><p><br /></p><p><br /></p><p>In this case I would agree shipping the coin should have been prioritized much higher. But, in general, there may be other people ahead in the queue who deserve to have their coins shipped first.</p><p><br /></p><p><br /></p><p><br /></p><p>Ding ding ding! I will usually accept an apology and a promise the first time anything goes amiss. It&#039;s only after it becomes a pattern, or the seller is rude about it (both which are the case in this scenario) that I start getting upset about it.[/QUOTE]</p><p><br /></p>

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