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<p>[QUOTE="-jeffB, post: 2077110, member: 27832"]My case happened in 2008. It's possible that policy has changed since then, perhaps in response to scams like the one my buyer attempted; if so, that's great news. It's also possible that I just got bad advice from the eBay and PayPal reps I spoke with; heaven knows that's happened before.</p><p><br /></p><p>It's also possible that you're wrong, though. Google yields numerous pages confirming that buyers lose Buyer Protection if they <i>refuse</i> a package (although I'm not sure exactly what that loss of protection means), but that's different from redirection or forwarding.</p><p><br /></p><p>Here's the <b>current PayPal Seller Protection policy</b>, indicating that PayPal seller protection (which <i>may</i> differ from eBay's) <b>DOES NOT</b> cover this sort of redirection:</p><p><br /></p><p><a href="https://www.paypal.com/en/webapps/mpp/ua/useragreement-full" target="_blank" class="externalLink ProxyLink" data-proxy-href="https://www.paypal.com/en/webapps/mpp/ua/useragreement-full" rel="nofollow">https://www.paypal.com/en/webapps/mpp/ua/useragreement-full</a></p><p><br /></p><p><br /></p><p>I haven't been able to find a definitive statement in eBay's policy documents. But given the way eBay and PayPal are (still, for now) bound together, PayPal's explicit "no, you aren't covered" makes me doubt that eBay would protect me.</p><p><br /></p><p>Here's a post from 2010 echoing my concerns:</p><p><br /></p><p><a href="http://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2010/2/1266689413.html" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2010/2/1266689413.html" rel="nofollow">http://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2010/2/1266689413.html</a></p><p><br /></p><p>Here's one from 2014 indicating a variation of the scam, where a buyer manipulates mail forwarding to indicate that a package was undeliverable, and then tries to bully the seller into sending a replacement:</p><p><br /></p><p><a href="http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2014/8/1407341574.html" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2014/8/1407341574.html" rel="nofollow">http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2014/8/1407341574.html</a></p><p><br /></p><p>It looks to me like this is still very much an open loophole. No, most buyers aren't scammers. But if you're selling high-value, high-demand items, your listings are more likely to attract scammers. Your risk still appears to be very real.[/QUOTE]</p><p><br /></p>
[QUOTE="-jeffB, post: 2077110, member: 27832"]My case happened in 2008. It's possible that policy has changed since then, perhaps in response to scams like the one my buyer attempted; if so, that's great news. It's also possible that I just got bad advice from the eBay and PayPal reps I spoke with; heaven knows that's happened before. It's also possible that you're wrong, though. Google yields numerous pages confirming that buyers lose Buyer Protection if they [I]refuse[/I] a package (although I'm not sure exactly what that loss of protection means), but that's different from redirection or forwarding. Here's the [B]current PayPal Seller Protection policy[/B], indicating that PayPal seller protection (which [I]may[/I] differ from eBay's) [B]DOES NOT[/B] cover this sort of redirection: [url]https://www.paypal.com/en/webapps/mpp/ua/useragreement-full[/url] I haven't been able to find a definitive statement in eBay's policy documents. But given the way eBay and PayPal are (still, for now) bound together, PayPal's explicit "no, you aren't covered" makes me doubt that eBay would protect me. Here's a post from 2010 echoing my concerns: [url]http://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2010/2/1266689413.html[/url] Here's one from 2014 indicating a variation of the scam, where a buyer manipulates mail forwarding to indicate that a package was undeliverable, and then tries to bully the seller into sending a replacement: [url]http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2014/8/1407341574.html[/url] It looks to me like this is still very much an open loophole. No, most buyers aren't scammers. But if you're selling high-value, high-demand items, your listings are more likely to attract scammers. Your risk still appears to be very real.[/QUOTE]
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