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<p>[QUOTE=&quot;coolhandred, post: 2077047, member: 73341&quot;]Here are a few ideas that are based on selling items on eBay since 1998.&nbsp; During the past 17 years I have sold over 10,000 individual items, have 3700+ positive feedback, currently have an eBay store with approx 100 items listed, and sell items via &quot;Auction&quot; and &quot;Buy It Now&quot; venues.</p><p><br /></p><p>First remove &quot;Shipping Time&quot; and &quot;Shipping and Handling Charges&quot; from the Feedback criteria.&nbsp; Once I give a package to a shipper I have no control over when it gets delivered, and yes I have had packages totally lost in the mail that were never received.&nbsp;&nbsp; Also the shipping charges are set by the carriers, again totally beyond my control.&nbsp;&nbsp; As long as the shipping and handling charges are clearly stated in the listing, and the buyer agrees to these charges and makes the purchase; he should not be able to down grade the seller in this criteria.</p><p><br /></p><p>Sellers should be allowed to leave negative feedback.&nbsp; This would provide a level playing field for all.&nbsp; A good customer is a valuable asset to a business.&nbsp; No seller would want to bash a payer.&nbsp; But as currently configured all sellers are at the mercy of the buyer, and shady buyers know this.</p><p><br /></p><p>Ebay needs to hire customer service staff that understands the items being sold.&nbsp; Coins, stamps, political buttons, vintage comic books, etc are not the same as cell phones, sneakers, and brand new items.&nbsp;&nbsp; The current customer service employees are brain dead for the most part, and do not completely comprehend a nuances of a particular item.</p><p><br /></p><p>The eBay commission on shipping charges should be abolished.&nbsp; This is a total ripoff.[/QUOTE]</p><p><br /></p>

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