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Message:: [QUOTE="ToughCOINS, post: 1949006, member: 20480"]While my view as an entrepreneur is that the customer is always right, that does not mean that a standoff between buyer and seller necessarily makes the seller wrong. Respect in this situation should be born more of civility than of knowledge.  Many of us are incapable of impressing the purveyor of the goods we want, let alone one-upping them.  But we all are capable of earning their respect by understanding their circumstances, setting realistic expectations, and being cordial. Noone has to prove themselves as a customer, however, if the customer's expectations are unreasonable or, worse yet, the customer's reaction to the dealer holding ground on price is unreasonable, the dealer is not the only one at fault.  Just as all customers are different, so are all dealers.  How one best approaches the other is a situational exercise.  If you get good at that, you'll have far more good sources of coins than if you do not.  - Mike at ToughCOINS[/QUOTE]