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<p>[QUOTE=&quot;baseball21, post: 2371614, member: 76863&quot;]Like mentioned there is no reason for vague threats.&nbsp; I would just keep it straight forward and simple asking how he would like to pay for the return shipping.&nbsp; If he has already told you he will not pay to have his mistake shipped back there is no reason to communicate with him further and just go ahead and open a case.&nbsp; I am a firm believer that 99 percent of things can be handled without opening a case, but sometimes people leave you no choice and he is the one that made the mistake and should be correcting it.[/QUOTE]</p><p><br /></p>

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