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<p>[QUOTE=&quot;BooksB4Coins, post: 2797614, member: 36230&quot;]First, and regardless of what the almighty says, the genuinely responsible party here is the post office, so why run to eBay prior to knowing if the seller realizes he&#039;s the one who must file the claim? The OP wasn&#039;t sure, and this is something that has come up a number of times here indicating that many are not aware. A quick and polite message from the OP informing the seller of the above should come before even considering filing a claim.</p><p><br /></p><p>Being as you&#039;re a seller yourself, I can only assume that you&#039;re aware of perfectly reasonable skepticism many sellers feel when such a complaint takes place. Just as the OP doesn&#039;t know the seller&#039;s motivations, the seller doesn&#039;t know the OP&#039;s, and is why simple and respectful discourse the wisest initial approach. If the seller rejects his good faith attempt to both inform and rectify the situation, then and only then should eBay be involved imo.[/QUOTE]</p><p><br /></p>

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