Reply to Thread

Message:: [QUOTE="-Mikey-, post: 1603741, member: 42799"]I know its not the same but...My significant other and I own a gaming company (think trading cards/games etc). When we first started up we planned to be 100% online but quickly found that even though we had an inventory of literally several million cards we could not buy sealed product from distributors. Their rules were that you had to have a b&m store. If you had a playing area where customers could play you got a nice discount on product. We rented a hole in the wall with a table and four chairs and a display case with cards that are worth about a nickel each. The door is locked 99% of the time and people wonder why someones there but its closed. Online sales reach a much broader audience and allow you to move much much more product especially in a niche market. Combine overhead costs etc and for some niche businesses its the way to go. I actually prefer people not try to go to the shop, it interrupts my SO and there is little inventory on site. So in short I can see why this would happen. And its sad to say but in the time it takes a customer to browse through my goods, and pick out what they want while i stand there to help them I could make several sales and box up several orders. Even though I think this way i would be upset if i went into a store and it happened. If your not going to give good customer service you may as well lock the door and put a sign up saying appointments only.[/QUOTE]