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<p>[QUOTE=&quot;Troodon, post: 318611, member: 4626&quot;]Therein lies the problem.&nbsp; The way I see it you are paying for <i>two</i> services, not just <i>one</i>:</p><p><br /></p><p>1. Examine the coin and give an opinion as to its grade.</p><p><br /></p><p>2. Place the coin in a tamper-proof slab with that grade shown on it.</p><p><br /></p><p>If I pay for both of this services and they only provide one, I firmly believe they at least owe me a partial refund for not having performed the second one.</p><p><br /></p><p>It clearly costs them money and time to put the coin in the slab, and they have to make up that cost by passing it on to the customers.&nbsp; If they don&#039;t have to spend the time and materials to put it in a slab, they are saving money on what the complete service costs that to perform.&nbsp; I see it as both logical and ethical to pass that savings back to the customers, else they&#039;re in effect charging you for a service not performed.&nbsp; There&#039;s a word for that.&nbsp; It&#039;s called <i>fraud</i>.[/QUOTE]</p><p><br /></p>

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