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<p>[QUOTE=&quot;MadMartigan, post: 2015300, member: 58925&quot;]I like a dealer that is personable and knows what I am normally looking for or what I buy.&nbsp; If you pay attention to your customers buying habits and patterns you can offer them a better experience and maybe a coin they are looking for.</p><p><br /></p><p>There is two dealers at my coin shop one very personable and the other a complete grouch and that always acts put out.&nbsp; I don&#039;t like doing business with the later and love doing business with the former.&nbsp; I&#039;ll give an example when I go into buy a coin I am going to do it one of two ways, one with a idea of exactly what I am going to buy from previous visits or to browse and choose 1-2 coins from maybe 8-10 I am looking for. </p><p><br /></p><p>Since I am working on multiple sets and all times I might be trying to get a coin for my 7070 or my little boys 20th century type sets or I might be looking to grab a few commemorative dollars or maybe something from my crowns of the world set I am doing.&nbsp; I go in with a budget I got $100 to spend do I get a nice capped bust half for my 7070 or do I maybe grab a morgan for my little boys set and a commemorative dollar or two.&nbsp; So I might want to mix and match and I&#039;ll have the dealer pull out a dozen coins from and I will decide what I want to do when I have my dozen selections set out.&nbsp; If I do this I always give myself an hour to browse go through the coins and decide.&nbsp; The one dealer never has a problem doing this for me the other acts like its the biggest hassle in the world and I normally spend way under budget when I have to deal with that dealer where as the other dealer might get me to go over budget.</p><p><br /></p><p>Now if I am just running in to grab a coin from a previous business I might just give myself 5 minutes on my lunch or at the end of the day to do so.&nbsp; I know what I want and I am just going to grab it I already made the decision.&nbsp; So I did this recently I ran in 5 minutes before they closed and was just going to grab the one coin and be in and out.&nbsp; Problem was my favorite dealer had got a bunch of new coins in they knew I would be interested in.&nbsp; It completely through my game plan out the window so now I am there 15 minutes after close still going through the new coins and the second dealer acted like they wanted to shoot me for being there so late.[/QUOTE]</p><p><br /></p>

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