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<p>[QUOTE=&quot;brg5658, post: 2012297, member: 29751&quot;]<b>Dealer pet peeves:</b></p><p><br /></p><p>1)&nbsp; Dealers who make believe they know more about everything in their case than do the buyers.&nbsp; If you are a specialist dealer (like the PennyLady or Rick Snow) then that&#039;s probably true.&nbsp; But, for dealers who have a smattering of everything, sometimes the guy across the table asking questions and willing to purchase your wares knows more than you do about the coin in question.&nbsp; Get over it.&nbsp; You can&#039;t know everything about everything.</p><p><br /></p><p>2)&nbsp; Dealers who either leave their booths unattended or <i>act </i>like they are unattended.&nbsp; If a dealer won&#039;t even make eye contact or acknowledge that I might have a question about an item, that is a huge turnoff -- and will get that dealer $0 from my wallet.&nbsp; If you don&#039;t have any people skills or business sense, then maybe you shouldn&#039;t make a living of retail (coin or otherwise) sales.</p><p><br /></p><p><b>Dealer pluses:</b></p><p><br /></p><p>1)&nbsp; Dealers who know their inventory.&nbsp; If I am looking for something specific, it is nice when a dealer knows immediately if he can help me or if he doesn&#039;t have anything that fits the description.&nbsp; Similarly, if I ask about something esoteric in a dealer&#039;s case, it always clear if the dealer has done his/her research or if he/she is flying by the seat of his/her pants.&nbsp; One dealer that always astounds me is <a href="http://www.jkamericana.com/" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.jkamericana.com/" rel="nofollow">John Kraljevich</a>.&nbsp; That guy has an encyclopedic knowledge of his inventory.&nbsp; One of the most brilliant younger numismatists around.</p><p><br /></p><p>2)&nbsp; Dealers who are personable, friendly, social, but not awkwardly &quot;hawkish&quot;...I don&#039;t like to be hovered over, but I like a dealer to be available if I have a question or want to see a coin.&nbsp; I can usually get a good &quot;feel&quot; for a dealer&#039;s level of confidence, knowledge, social skills, and personality within 10 seconds of meeting them.&nbsp; The phonies are pretty easy to spot.&nbsp; </p><p><br /></p><p><b>Final thoughts:</b>&nbsp; Putting coins in a case and buying a table at a coin show doesn&#039;t make you a dealer.&nbsp; Building a customer base, knowing your inventory, and developing trust and relationships is what makes you a coin dealer.&nbsp; Any &quot;joe&quot; off the streets can buy a few coins and put them in a case.&nbsp; </p><p><i><br /></i></p><p><i>Analogy</i>:&nbsp; sitting in the pilot&#039;s seat of an airplane doesn&#039;t make you a pilot (or captain).&nbsp; <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>

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