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<p>[QUOTE="PlanoSteve, post: 3062250, member: 91609"]Randy, I'd like to agree with you, but I am taking the cynical approach. There are a percentage of people who are not good, to varying degrees, & I doubt the validity of the statement "people in general are good". </p><p><br /></p><p>For example, up until I <i><b>totally</b></i> retired 2 yrs ago, I spent the previous 14 yrs in retail with a large international (US) company. Prior to this experience I too felt that people, or most people, in general were "good".</p><p><br /></p><p>Our store mostly averaged $8k to $12k in sales daily (annual sales in the $14-15 million range). But thefts (empty packages), damaged goods (parts missing 'cause they only needed a part), & returned damaged goods (abused merchandise returned because "it stopped working, but I don't need a replacement because the job is finished, just want my money back") averaged $1k to $1.5k daily!! </p><p><br /></p><p>Then there was the "Returns Desk" which was located & assessable from <b><i>inside</i></b> the store. Since there was a "no receipt required" return policy, people could simply pick something off a shelf & "return" it!!! With no receipt, you could only get store credit, but....OK. Or, people could buy an item, take it home and install/use it, then come back to the store with the original receipt, select the item again and take it directly to returns. And if they paid cash, they got cash back. (We would actually watch this on CCTV - someone enter the store empty handed, pick up the item they previously bought, & "return" it.) These thefts are not included in the daily avg. above. These losses were "verified" by video and during inventory. We might have an "acceptable/allowable" inventory shrink of $600k, but actual shrink was 2 1/2 times that!! </p><p><br /></p><p>But none of that mattered, because corporate essentially said "we're operating on 80% margins, it doesn't matter (yet)"! In 2002 each store had it's own loss control (read: security), within 5 years they were all gone.</p><p><br /></p><p>Yes, some are professional thieves, but there are also too many "good" people who are opportunists. It's not that they exist....it's that they exist in much greater numbers than one realizes. And that they think it's OK to steal from "deep pockets". (I'm still mad that big business encourages this behavior. My former employer is not the only one who conducts business in a way to "encourage" crime.)</p><p><br /></p><p>My personal experience leads me to believe that maybe 60% of the population is maybe "100% good" (whatever that means), which leaves 40% in the professional criminal or occasional opportunist category. I just don't think this makes the statement "people in general are good" valid.</p><p><br /></p><p>Btw, only about 6 people know of my illness, er, coin collection, and I trust in anonymity of CT to keep it that way. </p><p><br /></p><p>I only rant on this because I think there are many out there who are naïve about the subject of honesty.[/QUOTE]</p><p><br /></p>
[QUOTE="PlanoSteve, post: 3062250, member: 91609"]Randy, I'd like to agree with you, but I am taking the cynical approach. There are a percentage of people who are not good, to varying degrees, & I doubt the validity of the statement "people in general are good". For example, up until I [I][B]totally[/B][/I] retired 2 yrs ago, I spent the previous 14 yrs in retail with a large international (US) company. Prior to this experience I too felt that people, or most people, in general were "good". Our store mostly averaged $8k to $12k in sales daily (annual sales in the $14-15 million range). But thefts (empty packages), damaged goods (parts missing 'cause they only needed a part), & returned damaged goods (abused merchandise returned because "it stopped working, but I don't need a replacement because the job is finished, just want my money back") averaged $1k to $1.5k daily!! Then there was the "Returns Desk" which was located & assessable from [B][I]inside[/I][/B] the store. Since there was a "no receipt required" return policy, people could simply pick something off a shelf & "return" it!!! With no receipt, you could only get store credit, but....OK. Or, people could buy an item, take it home and install/use it, then come back to the store with the original receipt, select the item again and take it directly to returns. And if they paid cash, they got cash back. (We would actually watch this on CCTV - someone enter the store empty handed, pick up the item they previously bought, & "return" it.) These thefts are not included in the daily avg. above. These losses were "verified" by video and during inventory. We might have an "acceptable/allowable" inventory shrink of $600k, but actual shrink was 2 1/2 times that!! But none of that mattered, because corporate essentially said "we're operating on 80% margins, it doesn't matter (yet)"! In 2002 each store had it's own loss control (read: security), within 5 years they were all gone. Yes, some are professional thieves, but there are also too many "good" people who are opportunists. It's not that they exist....it's that they exist in much greater numbers than one realizes. And that they think it's OK to steal from "deep pockets". (I'm still mad that big business encourages this behavior. My former employer is not the only one who conducts business in a way to "encourage" crime.) My personal experience leads me to believe that maybe 60% of the population is maybe "100% good" (whatever that means), which leaves 40% in the professional criminal or occasional opportunist category. I just don't think this makes the statement "people in general are good" valid. Btw, only about 6 people know of my illness, er, coin collection, and I trust in anonymity of CT to keep it that way. I only rant on this because I think there are many out there who are naïve about the subject of honesty.[/QUOTE]
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