Message:

<p>[QUOTE=&quot;Jim Dale, post: 7718365, member: 100459&quot;]I got a degree in accounting and when I started to work, I was on an audit team, auditing a bank.&nbsp; One of my assignments was to observe the tellers.&nbsp; During one of my audits, I saw a teller took some money out of her purse and put it in her cash drawer.&nbsp; I told my superviser and was told to watch the teller for a couple more days.&nbsp; The very next day, I saw the teller take some money from the drawer and put it in her purse.&nbsp; Over the rest of the week I watch her ballet of putting money in the drawer from her purse or taking money from her drawer and put it in her purse.&nbsp; The audit team does not contact employees.&nbsp; We wrote up the song and dance of the past week and reported to the Bank Manager.&nbsp; The Bank Manager called the teller to come to his office.&nbsp; When she arrived, I could tell she was terrified.&nbsp; When confronted with the events of the past week, she told the Bank Manager that she needed her job, especially for the insurance for a child that had down syndrome. She further stated that she knew how significant an over/short drawer would be for her job and she was afraid of losing it.&nbsp; I grew to really like the Bank Manager.&nbsp; He told her that he was going to put her on a training program to help her skills as a teller.&nbsp; He told her that he felt he was partially responsible for her actions and not to worry about her job.&nbsp; As a follow up about a year later, we met with the Bank Manager and we asked him how she was doing.&nbsp; He told us that she was now a training teller to help new hires.&nbsp; </p><p>I believe if this had happened to any other Bank Manager, the teller would not only be terminated, but legal action could have been taken.</p><p>The reason I am telling you this is that the tellers have to follow procedures because of the appearance.&nbsp; Think about what could happen to your teller should their actions be reported, even if they look like good customer relations.[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in