Message:

<p>[QUOTE=&quot;NotSure, post: 1086292, member: 20034&quot;]Rich, I FULLY agree with your comments regarding THEM (those at USPS, UPS, though FedEx isn&#039;t that bad at all, in my opinion). They are the &#039;keyholders&#039;, and I believe they make it so you just can&#039;t understand their policy for a successfully filed, accepted claim... as I said before (and you know this, having thousands of transactions)...they LOATHE paying off a claim. They have no problem taking insurance $$, but make you jump through flaming hoops to get your money back. I&#039;d imagine there are many out there that simply give up, because the procedure is so involved, and time consuming (coincidence? I think not). You use whatever means you feel is best, as we all should...bottom line is NOONE wants to lose ANYTHING. If you buy a coin, you WANT that coin. You CAN be made whole again by getting your money back, but you are still &#039;defeated&#039;, as even though you have your $$ back, you really don&#039;t have what you want. I apologize if I came off as gruff, but I was only trying to make it clear that NOONE will &#039;look after your interest&#039; as intently as YOU will. </p><p>&nbsp;</p><p>The only ones that really know their stuff are the people that AREN&#039;T at the facilities....the only ones that know what they are doing are on the phones at the regional centers...and the WILL help you resolve a problem, unlike those that work at the facility.....at the facilities, you are just another customer. The regional call center, well, they just make a call, or shoot an email off, and all hell can break loose....as I said, the OIG is involved, and my local carriers facility has had the OIG up their &#039;coolo&#039; since. Noone is happy there because they are actually having to do their jobs now. My regular carrier is cool with it, and understands fully, as he knows what I get, and he takes care of my stuff...this whole incident happened when he took 2 days off, and a temp carrier handled the package (I doubt it, as I was home on the original day of &#039;delivery&#039;, when it was signed for at 9:14pm. They began by saying &#039;noone was home, we attempted delivery&#039;, as I followed the tracking and knew the day it was coming to the house, so I was here, what with it being a $600 package, and it spiraled from there. Fortunately, I am one that doesn&#039;t &#039;lay down&#039; and just let things fall apart. I fight for my rights, and if I can&#039;t get my item, I&#039;m damn sure getting my $ back. </p><p>&nbsp;</p><p>Funny thing was, I sent the info they wanted (proof of payment, evidence of item) via FedEx overnight.....I got a call inquiring as to &#039;why&#039; it was shipped FedEx. I simply told them that &#039;they got the delivery done correctly, I didn&#039;t trust your system to get the info you needed to you in a timely manner&#039;.....they were speechless, as it showed them that delivering something shouldn&#039;t be a difficult experience.[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in