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<p>[QUOTE="NotSure, post: 1085984, member: 20034"]Are you saying that the BUYER can't file a claim? If you are, I suggest you call the USPS customer service line and find out the truth. The TRUTH is, and it's not 'hyperbole' or 'conjecture', as I AM informed, due to this current situation I am in the middle of, that the buyer CAN file the claim. Now that everything can be done online, if you have all the info (seller's complete name, address, etc), and the tracking number, the buyer CAN, in fact, file the claim. I am not trying to argue or anything, but as the buyer, I was able to file my own claim, and that action is supported by the regional offices (if anyone would like to verify this, I would be happy to give the direct phone number to the Boston regional office, and they will verify an addressee (or the buyer) CAN file an insurance claim. They think, and its good advice, that where the seller has the money, they may be lax in getting info out in a timely manner, just as imrich stated. Also, when it comes time to speak with a rep for info, wouldn't you feel more comfortable being able to speak with them, rather than being told they can only give the info to the person that filed? When you are the buyer, and you file the claim, all the info goes to YOU...they will talk to YOU on the phone...fact is, plain and simple, the BUYER, or ADDRESSEE CAN file the claim. Period.</p><p> </p><p>edited for:</p><p> </p><p>I agree, with an ebay item, file with ebay....but if it isn't ebay, and it does happen, noone will act faster at trying to get your money back than YOU will.[/QUOTE]</p><p><br /></p>
[QUOTE="NotSure, post: 1085984, member: 20034"]Are you saying that the BUYER can't file a claim? If you are, I suggest you call the USPS customer service line and find out the truth. The TRUTH is, and it's not 'hyperbole' or 'conjecture', as I AM informed, due to this current situation I am in the middle of, that the buyer CAN file the claim. Now that everything can be done online, if you have all the info (seller's complete name, address, etc), and the tracking number, the buyer CAN, in fact, file the claim. I am not trying to argue or anything, but as the buyer, I was able to file my own claim, and that action is supported by the regional offices (if anyone would like to verify this, I would be happy to give the direct phone number to the Boston regional office, and they will verify an addressee (or the buyer) CAN file an insurance claim. They think, and its good advice, that where the seller has the money, they may be lax in getting info out in a timely manner, just as imrich stated. Also, when it comes time to speak with a rep for info, wouldn't you feel more comfortable being able to speak with them, rather than being told they can only give the info to the person that filed? When you are the buyer, and you file the claim, all the info goes to YOU...they will talk to YOU on the phone...fact is, plain and simple, the BUYER, or ADDRESSEE CAN file the claim. Period. edited for: I agree, with an ebay item, file with ebay....but if it isn't ebay, and it does happen, noone will act faster at trying to get your money back than YOU will.[/QUOTE]
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