Message:

<p>[QUOTE=&quot;NotSure, post: 1085768, member: 20034&quot;]When it comes to filing a claim, EITHER may file. I am going through it right now, as a BUYER, on a non-ebay, coin related item (an Nevada Centennial medal, R-5, 2,526 minted HK-19, NGC MS62PL.....$600 worth of item). Package never delivered, no pink-slip left by the carrier, BUT signed for as &#039;delivered&#039; at 9:14pm, ) by a postal employee, on a signature confirmation package (who delivers mail, or gets it delivered, at 9:14PM???...they are SUPPOSED to be long gone, so this employee may have been going through the &#039;steal me&#039; items...those items with &#039;insured&#039; tags).&nbsp; A postal employee, on a signature confirmation package, signing for my package....STUPID!!! The Office of Inspector General is involved, due to the employee signing for it. You will need proof of what was lost (a copy of the item&#039;s image) and a copy of your proof of payment (they will accept a copy of your Paypal payment, from the Paypal sight). However, don&#039;t expect them to rush a decision. In my case, where there was a signature (even though it wasn&#039;t anyone from my house), automatic decline (not even 24 hours, and declined). Appealed it, and was told that the person that signed for it can/will lose their job (non-authorized signee...why on earth she signed her own name is beyond me). The USPS HATES to pay off on claims (in my case, they are going to...haven&#039;t yet, but was told by the Boston regional office...the ones that got the OIG involved). But you may want to contact your regional USPS office for extra help, notify them, have them have a record of it in THEIR system....and they WILL help. Had I not contacted them, I would have eaten the $600, as they have 30 days on an appeal...after 50 days, no decision...called the regional office, and was told they needed the copies, which I ATTACHED to my online claim. Having a human interface with the claims dept (which is in St. Louis, MO) will/should help dramatically. If it&#039;s ebay related, as was said, ebay will refund you, and make seller go for the claim....but regardless, whoever files, they will need an image of the item, with the selling price, as well as a copy of payment....but if it&#039;s not ebay, load your gun and call the regional office. If it&#039;s ebay, and seller needs to file, seller may need a statement from you, also. Good luck!!!![/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in