Was this a rude response from an ebay seller?

Discussion in 'US Coins Forum' started by zaneman, Feb 1, 2007.

  1. samjimmy

    samjimmy New Member

    It's rude, and it takes 3-5 days for an envelope to arrive. From the tone, he hadn't sent it yet.
     
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  3. NPCoin

    NPCoin Resident Imbecile

    I believe that the comments he made could be seen as rude. But, I'm inclined to take it more as dry humor. As far as a letter getting to where it needs to in 3 or 4 days is pure BS with our post office since Christmas. I have over 10 priority packages sent with confirmation that took over 2 weeks to make it to their destination. It all depends on which central processing units the letter/package is going through for processing. Denver has had some incredible dumps this years with snow and a number of avalanches in their area. And I am sure that the San Francisco central unit was hit by problems after the Governator's declaration of State of Emergency last month, and they are probably still recovering throughout that State's processing units because of it.

    Don't be too hasty, but always get the proper information you need to start filing your claims the moment activity begins to become suspicious. Get your contact information through eBay (the seller will also be notified that you have requested his contact information), get all your documents together including a printout of the auction (this is your contract), proof of mailings (for the return), USPS M.O. receipt (if sent by M.O.), and a printout of all email correspondence with the seller (including "check is in the mail"). If you still do not receive the refund with a week from being notified the "check is in the mail", begin processing your claims with the authorities.

    If you paid via PayPal, fax or email them a scan of all your documentation and file your claim through them. If by check or money order, send a copy of your printouts to your regional Postal Inspectors' office along with a claim (you can printout a claim form from their website). Also, call his local police department after you receive your case number from the Postal Inspectors to notify them that you have requested an investigation of fraud on this individual/company and offer to send them a copy of the information you sent to the Postal Inspectors.

    If you paid by credit card, it's easiest to simply make a claim with your card carrier and let them do all the leg work.

    Personally, I always give the benefit of the doubt with everybody. And, in many cases, the day I'm about to start filing claims, an envelope or package suddenly shows up in mail after being in "the system" for a few weeks. Don't figure that something "should" or is "supposed to" only take a certain amount of time to get somewhere with the USPS, because the USPS makes absolutely NO guarantees of delivery time, not even with Express Mail. The "guarantee" with Express Mail is a money back guarantee, but that still does not guarantee that it will even make it to its destination.

    Be patient, understanding, and lenient with everybody you deal with when it comes to the USPS. But, when it becomes quite clear you've been taken, take no prisoners.
     
  4. smullen

    smullen Coin Hoarder

    Well, I don't know about you, but with over a 150+ transactions and no issues, I'd say I've had good luck...

    Zane, I don't think you were rude at all, I think the seller was... He is just ****y, because someone (you) busted him selling a cleaned coin.... Now he is out time and costs from ebay and paypal... His bad though, he shouldn't be selling cleaned coins unless it was specifically posted as such...

    Also, I can't speak for every city, but here in St. Louis I can send a regular envelope or small USPS package pretty much anywhere in 2-4 days, if there are no Holidays in the middle...

    I USPS'ed a pretty good sized box to a guy in Canada and I think it took 6 days...
     
  5. Aidan Work

    Aidan Work New Member

    Zane,I agree with you.It was the vendor at the other end who was being rude & unprofessional.It is good that you've scrubbed that guy's name off your list.

    Aidan.
     
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