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Message:: [QUOTE="Michael K, post: 3177873, member: 78298"]They have been in business a long time. But I bet if they sold coins at fair market value, they would have more customers, and more repeat customers. A little less profit margin, but a better product and relationship with collectors. They way they run the business it's as if they have to take advantage of people who don't know enough about coins, lose them when they realize they have been over charged, and move on to the next innocent lamb.The first time I bought from them was around 25 years ago. I got a Walker and a Merc for a good price. ($3.95? Who remembers.) (After silver went high, I sold the Walker.) I was unaware of the coins on approval practice, sent them back, and that was that. About a year or 2 ago, I wanted the last 3 president coins. So I received Nixon, Ford, Reagan in P and D (free Homestead quarter) in "uncirculated" condition. All of the coins had bagmarks, so you know they cherry picked through them and held out the really good ones for high prices. I paid face value, and I swear there was no "Coins on Approval" notice in the ad. But in came the coins. I e mailed them and said I would love to do business with them at fair market value, but I can't pay 2-3X book value for their coins and sent them back. So, I was happy with my loss leader coins. But, I actually would have done business with them at a fair price.[/QUOTE]