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<p>[QUOTE=&quot;imrich, post: 1666324, member: 22331&quot;]<b>Advantages Of Simple Consistent Procedures.</b></p><p><br /></p><p><br /></p><p><br /></p><p>Having sold/purchased thousands of items on numerous sites for ~2 decades, I concur, and have consistently utilized your procedures as a seller. In that time, I&#039;ve never regretted my actions, receiving 100% feedback with the exception of one seemingly anally retentive competitive vindictive seller/buyer. </p><p><br /></p><p>In the uncommon event that a buyer is displeased, I WILL determine a manner to minimize damages if it&#039;s determined that the buyer is reasonable, as the majority are. A total additional refund has never been necessary, but a partial refund, or something additional being sent is economical insurance for continued buyer satisfaction. Many return sales have been realized by implementation of the &quot;Golden Rule&quot;.</p><p><br /></p><p>One of the sites currently being utilized for sales requires appreciably greater manual efforts than &quot;easy eBay&quot;. Feedback is required by the venue to be posted at 4 intervals in the auction contractual process, namely: at sale, receipt of payment, shipment, and summation. Past procedures of accepting/receiving quick payments (even shipping without payment, based on feedback) has allowed no more than 2 site visits for posting feedback. The items are normally shipped within 24 hours of payment receipt and prompt summation feedback posting.</p><p><br /></p><p>As a buyer, I normally don&#039;t leave feedback unless the seller has posted same. I&#039;ve found that less than half the sellers post feedback. They seemingly, as is reflected in this thread, don&#039;t consider feedback to buyers of any importance. The&nbsp; feedback of sellers is used as a referral in other venues to reflect promptness of auction contractual action. If the seller eventually leaves feedback within the following 45 days, reciprocal feedback is posted. </p><p><br /></p><p>The majority of sellers don&#039;t ship with a &quot;packing slip&quot; that reflects item received correlation to a specific auction.&nbsp; I&#039;ve won several similar auctions. Those sellers only receive a text positive feedback, if their auction is eventually located. A tracking number is also occasionally omitted. Sellers delivering promptly with a &quot;packing slip&quot; automatically receive a 5 star rating.</p><p><br /></p><p>I generally don&#039;t believe in leaving negative feedback unless the seller is flagrantly dishonest, and has numerous posted negative feedback (e.g. It has only happened once). I believe that a P.M. is appropriate to document displeasure/problems.</p><p><br /></p><p>SALUTE!! :thumb:[/QUOTE]</p><p><br /></p>

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