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<p>[QUOTE="NorthKorea, post: 1665642, member: 29643"]If they took 4 days instead of the promised two, that would be 2 or 3 stars for the specific category of expected shipping time or whatever it's called. Especially given holidays, weekends, and time zones, it's entirely possible that the seller met the 4-day window:</p><p><br /></p><p>You buy item at 11:59pm on Thursday. Seller is one time-zone to the East, so they received your order at 12:59am on Friday. They now have two days to process the order: Friday and Monday. They ship your item out Monday after the post office closes. The post office processes your order Tuesday morning when it opens. You might view this as either being four days (excluding weekends) or six days (including weekends), but the reality is they processed everything within two business days. Also, throw in holidays, and maybe that bumps the day up another one or two.</p><p><br /></p><p>Sometimes people make mistakes, and sometimes they simply forget. I've had orders where the seller simply forgot to ship my package. He offered me a free item of my choice from everything he had on eBay listed for under $15. I appreciated that, especially since my original order was $7, including postage. I didn't really see anything I wanted except an item that was $17. I offer to pay the difference, and he said it wasn't an issue and shipped it out with my order for free. When it arrived, it was damaged. Not his fault. Entirely the post office's fault; they even put one of those "sorry we screwed up" stickers on it. Yet, he refunded my money and told me to keep the items. That was a case of truly 5* service. I would have written a full review of the excellent service by that seller, but it wouldn't fit into eBay's 80-character limit, so I wrote something like "Great Seller. Truly the best on eBay." instead. Generic feedback for an extraordinary case of going "above and beyond."</p><p><br /></p><p>Anyway, my point is that sellers rely on feedback to function on eBay. Buyers don't. A buyer choosing to withhold feedback and refusing to use a seller for not leaving feedback first is what makes it a game.</p><p><br /></p><p>Edit:</p><p><br /></p><p>I'm lucky to have 100% feedback under the new system, but I've received two negative feedbacks since 1999. One was due to the seller shipping me a print out of a copyrighted image and throwing it in a frame, claiming it was a limited edition print. I complained to eBay and got my money back. The seller negative feedbacked me for leaving them with a negative feedback. The other was a case where the seller said I never paid for my item. I was working 80 hour weeks at the time trying to run a franchise chain. I never got an email from eBay, nor an invoice from the seller saying I won or what I owed. I simply missed it. Seller never messaged me to ask what happened. He/She simply neg'd me for it.[/QUOTE]</p><p><br /></p>
[QUOTE="NorthKorea, post: 1665642, member: 29643"]If they took 4 days instead of the promised two, that would be 2 or 3 stars for the specific category of expected shipping time or whatever it's called. Especially given holidays, weekends, and time zones, it's entirely possible that the seller met the 4-day window: You buy item at 11:59pm on Thursday. Seller is one time-zone to the East, so they received your order at 12:59am on Friday. They now have two days to process the order: Friday and Monday. They ship your item out Monday after the post office closes. The post office processes your order Tuesday morning when it opens. You might view this as either being four days (excluding weekends) or six days (including weekends), but the reality is they processed everything within two business days. Also, throw in holidays, and maybe that bumps the day up another one or two. Sometimes people make mistakes, and sometimes they simply forget. I've had orders where the seller simply forgot to ship my package. He offered me a free item of my choice from everything he had on eBay listed for under $15. I appreciated that, especially since my original order was $7, including postage. I didn't really see anything I wanted except an item that was $17. I offer to pay the difference, and he said it wasn't an issue and shipped it out with my order for free. When it arrived, it was damaged. Not his fault. Entirely the post office's fault; they even put one of those "sorry we screwed up" stickers on it. Yet, he refunded my money and told me to keep the items. That was a case of truly 5* service. I would have written a full review of the excellent service by that seller, but it wouldn't fit into eBay's 80-character limit, so I wrote something like "Great Seller. Truly the best on eBay." instead. Generic feedback for an extraordinary case of going "above and beyond." Anyway, my point is that sellers rely on feedback to function on eBay. Buyers don't. A buyer choosing to withhold feedback and refusing to use a seller for not leaving feedback first is what makes it a game. Edit: I'm lucky to have 100% feedback under the new system, but I've received two negative feedbacks since 1999. One was due to the seller shipping me a print out of a copyrighted image and throwing it in a frame, claiming it was a limited edition print. I complained to eBay and got my money back. The seller negative feedbacked me for leaving them with a negative feedback. The other was a case where the seller said I never paid for my item. I was working 80 hour weeks at the time trying to run a franchise chain. I never got an email from eBay, nor an invoice from the seller saying I won or what I owed. I simply missed it. Seller never messaged me to ask what happened. He/She simply neg'd me for it.[/QUOTE]
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