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Very Upset With eBay Coin Roll Purchase
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<p>[QUOTE="The_Cave_Troll, post: 128600, member: 1674"]It will cover it. When you file your Paypal complaint one of the questions that will be asked is "Did you receive a package? (Even of the package was empty.)" Just answer that question honestly. Paypal tends to side with the buyer so you should get your money back eventually.</p><p><br /></p><p><br /></p><p>Now about the advice you've received from some of the others here, I think you need to disregard some of it. You have heard from some people who think that just because a seller offers insurance that that fact absolves the seller of any responsibility for the safe arrival of the package if insurance isn't selected. It has been my experience that that isn't the whole truth. The seller of an item is responsible for the safe arrival of that item at the purchaser's address according to Paypal. If it doesn't arrive safely the sender is at fault, regardless of how well it was packed or whether insurance was purchased. I'm an eBay power-seller, I know this from experience. I offer insuance on all my auctions and when a buyer refuses it, I have to weigh the value of the package and my ability to replace or refund a package that the PO fails to safely deliver; sometimes I buy the insurance and sometimes I don't. I mailed roughly 10,000 packages in the last 18 months and two buyers claimed non-receipt. Neither had purchased insurance, but I was on the hook for replacement or refund according to Paypal.[/QUOTE]</p><p><br /></p>
[QUOTE="The_Cave_Troll, post: 128600, member: 1674"]It will cover it. When you file your Paypal complaint one of the questions that will be asked is "Did you receive a package? (Even of the package was empty.)" Just answer that question honestly. Paypal tends to side with the buyer so you should get your money back eventually. Now about the advice you've received from some of the others here, I think you need to disregard some of it. You have heard from some people who think that just because a seller offers insurance that that fact absolves the seller of any responsibility for the safe arrival of the package if insurance isn't selected. It has been my experience that that isn't the whole truth. The seller of an item is responsible for the safe arrival of that item at the purchaser's address according to Paypal. If it doesn't arrive safely the sender is at fault, regardless of how well it was packed or whether insurance was purchased. I'm an eBay power-seller, I know this from experience. I offer insuance on all my auctions and when a buyer refuses it, I have to weigh the value of the package and my ability to replace or refund a package that the PO fails to safely deliver; sometimes I buy the insurance and sometimes I don't. I mailed roughly 10,000 packages in the last 18 months and two buyers claimed non-receipt. Neither had purchased insurance, but I was on the hook for replacement or refund according to Paypal.[/QUOTE]
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Very Upset With eBay Coin Roll Purchase
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