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<p>[QUOTE="Orfew, post: 2755066, member: 74968"]I think they may have lost a customer unless they can make this right very quickly.</p><p><br /></p><p>1st problem. I won a solidus of Valens in the last Naville auction. They sent me a siliqua of Valentinian instead. I of course had to pay taxes on the declared amount which was for the solidus and not the siliqua. They told me they sent the wrong lot and asked me to send the wrong lot back. I did this last week and asked them to inform me as to the status of the solidus. I did not hear back. I contacted them again a few days later and have still not heard back from anyone. This is quickly becoming unacceptable.</p><p><br /></p><p>2nd problem. I bid on NAC today through the Naville site. At the end of the bidding I had the high bid. Then I checked biddr and they had the highest bid one increment higher than mine. I even received a congratulations notice from Naville stating I had won the coin. Now it appears as if I have not. I am quite upset about this as the coin was a huge wish list item for me. I tried calling London but cannot reach anyone.</p><p><br /></p><p>Okay, rant done.[/QUOTE]</p><p><br /></p>
[QUOTE="Orfew, post: 2755066, member: 74968"]I think they may have lost a customer unless they can make this right very quickly. 1st problem. I won a solidus of Valens in the last Naville auction. They sent me a siliqua of Valentinian instead. I of course had to pay taxes on the declared amount which was for the solidus and not the siliqua. They told me they sent the wrong lot and asked me to send the wrong lot back. I did this last week and asked them to inform me as to the status of the solidus. I did not hear back. I contacted them again a few days later and have still not heard back from anyone. This is quickly becoming unacceptable. 2nd problem. I bid on NAC today through the Naville site. At the end of the bidding I had the high bid. Then I checked biddr and they had the highest bid one increment higher than mine. I even received a congratulations notice from Naville stating I had won the coin. Now it appears as if I have not. I am quite upset about this as the coin was a huge wish list item for me. I tried calling London but cannot reach anyone. Okay, rant done.[/QUOTE]
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