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<p>[QUOTE=&quot;rlm&#039;s cents, post: 2402317, member: 7957&quot;]Here is eBay&#039;s rule;</p><p><font size="5"><b>Here&#039;s what we found for <i>&quot;Asking eBay to step in&quot;</i></b></font></p><p>Once you open a request, the seller has 3 business days to resolve the issue. If you don’t get a response or you can’t work out a satisfactory solution, you can ask eBay to step in within 30 days of the request being opened. Here&#039;s how:</p><p><br /></p><ol> <li>In the <b>Purchase history</b> page, select the item you have not received.</li> <li>Under More actions, select <b>Ask eBay to step in</b>.</li> <li>We will then review the case and decide on the best outcome within 48 hours.</li> </ol><p>Remember, if you don&#039;t contact us within 30 days of opening the request, we&#039;ll assume the issue has been resolved and we&#039;ll close the request with no additional action.</p><p><a href="http://ocsnext.ebay.com/ocs/sr?&amp;query=2839" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://ocsnext.ebay.com/ocs/sr?&amp;query=2839" rel="nofollow">http://ocsnext.ebay.com/ocs/sr?&amp;query=2839</a></p><p><br /></p><p>If that is the 30 days you are referring to, you best not wait that long.&nbsp; At 30 days and after, you automatically lose.[/QUOTE]</p><p><br /></p>

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