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<p>[QUOTE="gmarguli, post: 603984, member: 246"]Um, no. You can only file a claim if the package is lost and according to the USPS the package was not lost, but was in fact delivered. </p><p><br /></p><p>PayPal has certain requirements such as using Delivery Confirmation on packages under $250 and Signature Confirmation over $250. Just because you say you did not receive the package is not enough with PayPal. In this case, the <$250 package had Delivery Confirmation which shows as being delivered by the USPS. PayPal will likely rule in Heritage's favor.</p><p><br /></p><p>I've been in this situation both as a buyer and seller. As a buyer I never received a ~$20 package that showed as being delivered. PayPal ruled against me and gave the money to the seller. As a seller I had a ~$200 package show as delivered, but the buyer claimed they never got it. I provided the Delivery Confirmation number that showed as delivered and PayPal ruled in my favor. </p><p><br /></p><p>While PayPal is extremely pro-buyer, they don't just give money back to the buyers if the seller can reasonably prove the item was delivered using one of the methods that they have required.[/QUOTE]</p><p><br /></p>
[QUOTE="gmarguli, post: 603984, member: 246"]Um, no. You can only file a claim if the package is lost and according to the USPS the package was not lost, but was in fact delivered. PayPal has certain requirements such as using Delivery Confirmation on packages under $250 and Signature Confirmation over $250. Just because you say you did not receive the package is not enough with PayPal. In this case, the <$250 package had Delivery Confirmation which shows as being delivered by the USPS. PayPal will likely rule in Heritage's favor. I've been in this situation both as a buyer and seller. As a buyer I never received a ~$20 package that showed as being delivered. PayPal ruled against me and gave the money to the seller. As a seller I had a ~$200 package show as delivered, but the buyer claimed they never got it. I provided the Delivery Confirmation number that showed as delivered and PayPal ruled in my favor. While PayPal is extremely pro-buyer, they don't just give money back to the buyers if the seller can reasonably prove the item was delivered using one of the methods that they have required.[/QUOTE]
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